Test Bank Leadership Roles and Management Functions in Nursing: Theory and Application 11th Edition by Carol J. Huston {Chapter 21-25}
Chapter 21: Effective Conflict Resolution and Negotiation Chapter 22: Collective Bargaining, Unionization, and Employment Laws Chapter 23: Quality Control Chapter 24: Performance Appraisal Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired