C802
Foundations in Health Information Management
TASK 2 – Passed
Needs Assessment & Vendor Selection in EHR
Western Governors University
, Foundations in Health Information Management Adam White
C802 - Task 2 Student ID #000950844
A1. One area needing assessment in the organization’s health information management (HIM)
workflow are the coding and billing segments of the HIM department. Issues within this
department are largely due to paper medical records being located in separate facilities
throughout the organization. Staff is reliant on a courier service to hand deliver records to
administration offices located downtown; a process that creates many difficulties
throughout the department. Without immediate access to patient health records, errors are
made and provisions of quality health care are limited.
A2. One concern related to the adoption of an electronic health record (EHR) is resistance
amongst staff. There is concern that the adoption of an EHR will require unaffordable
implementation costs and may be time consuming to learn and understand functionalities.
New technologies may overwhelm staff members who prefer the familiarity of paper
medical records and could potentially lead to new errors.
A3. Staff members in the HIM department have several functional needs related to the
adoption of an EHR system. The HIM department is centrally located in a downtown
administration office and supports three hospital campuses in which the organization is
comprised of. The current time consumption and reliance of the courier service that
transports health records throughout the organization needs to be considerably updated.
Additionally, the HIM department needs a system that centrally stores health records in
one location and under one account to meet the needs of all coding, billing and other
financial services that are required. This will not only effect coding and billing segments
but chart analysis staff as well, as they are currently unable to apply deficiencies because
of chart location and have an accumulation of charts waiting to be processed.
1
This study source was downloaded by 100000902171055 from CourseHero.com on 11-05-2025 19:38:55 GMT -06:00
https://www.coursehero.com/file/54891246/C802-Task-2docx/
Foundations in Health Information Management
TASK 2 – Passed
Needs Assessment & Vendor Selection in EHR
Western Governors University
, Foundations in Health Information Management Adam White
C802 - Task 2 Student ID #000950844
A1. One area needing assessment in the organization’s health information management (HIM)
workflow are the coding and billing segments of the HIM department. Issues within this
department are largely due to paper medical records being located in separate facilities
throughout the organization. Staff is reliant on a courier service to hand deliver records to
administration offices located downtown; a process that creates many difficulties
throughout the department. Without immediate access to patient health records, errors are
made and provisions of quality health care are limited.
A2. One concern related to the adoption of an electronic health record (EHR) is resistance
amongst staff. There is concern that the adoption of an EHR will require unaffordable
implementation costs and may be time consuming to learn and understand functionalities.
New technologies may overwhelm staff members who prefer the familiarity of paper
medical records and could potentially lead to new errors.
A3. Staff members in the HIM department have several functional needs related to the
adoption of an EHR system. The HIM department is centrally located in a downtown
administration office and supports three hospital campuses in which the organization is
comprised of. The current time consumption and reliance of the courier service that
transports health records throughout the organization needs to be considerably updated.
Additionally, the HIM department needs a system that centrally stores health records in
one location and under one account to meet the needs of all coding, billing and other
financial services that are required. This will not only effect coding and billing segments
but chart analysis staff as well, as they are currently unable to apply deficiencies because
of chart location and have an accumulation of charts waiting to be processed.
1
This study source was downloaded by 100000902171055 from CourseHero.com on 11-05-2025 19:38:55 GMT -06:00
https://www.coursehero.com/file/54891246/C802-Task-2docx/
