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C172 WGU COMPLETE v3 Questions and Correct Answers/ Latest Update / Already Graded

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Occupational Safety and Health Act Ans: OSH Act Occupational Safety and Health Administration Ans: OSHA National Fire Protection Association Ans: NFPA; creates standards and codes to help form safe environments and prevent accidents Code of Federal Regulations Ans: CFR Emergency action plan Ans: EAP Page | 2 Fire prevention plan Ans: FPP Safety data sheets Ans: SDS; required documentation that identifies potential hazards; formerly MSDS (material SDS) Biometric Systems Ans: Systems that measure and analyze specific characteristics of the human body for the purpose of authentication FERPA (Family Educational Rights and Privacy Act) Ans: federal law that requires all educational institutions to protect the privacy of student education records FISMA (Federal Information Security Management Act) Ans: a federal law that was developed to protect government information, operations, and assets against security threats All rights reserved © 2025/ 2026 | Page | 3 All rights reserved © 2025/ 2026 | GLBA (Gramm-Leach-Bliley Act) Ans: federal law that requires all financial institutions to protect customer financial information data, to safeguard the financial information against security threats, and to deny any unwarranted access to financial data HIPAA (Health Insurance Portability and Accountability Act) Ans: federal law that requires all health-related agencies to protect the personally identifiable information (PII) of patients PCI DSS (Payment Card Industry Data Security Standard) Ans: standard set by the Payment Card Industry that holds banks and merchants accountable for any credit card breach MOU (memorandum of understanding) Ans: a formal agreement between two or more parties to establish official service partnerships; sometimes called letter of intent (LOI) SLA (

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Page |1


C172 WGU COMPLETE v3 Questions and
Correct Answers/ Latest Update / Already
Graded
Occupational Safety and Health Act

Ans: OSH Act


Occupational Safety and Health Administration

Ans: OSHA


National Fire Protection Association

Ans: NFPA;
creates standards and codes to help form safe environments
and prevent accidents


Code of Federal Regulations

Ans: CFR


Emergency action plan

Ans: EAP



All rights reserved © 2025/ 2026 |

, Page |2

Fire prevention plan

Ans: FPP


Safety data sheets

Ans: SDS;
required documentation that identifies potential hazards;
formerly MSDS (material SDS)


Biometric Systems

Ans: Systems that measure and analyze specific characteristics
of the human body for the purpose of authentication


FERPA (Family Educational Rights and Privacy Act)

Ans: federal law that requires all educational institutions to
protect the privacy of student education records


FISMA (Federal Information Security Management Act)

Ans: a federal law that was developed to protect government
information, operations, and assets against security threats




All rights reserved © 2025/ 2026 |

, Page |3

GLBA (Gramm-Leach-Bliley Act)

Ans: federal law that requires all financial institutions to
protect customer financial information data, to safeguard the
financial information against security threats, and to deny any
unwarranted access to financial data


HIPAA (Health Insurance Portability and Accountability Act)

Ans: federal law that requires all health-related agencies to
protect the personally identifiable information (PII) of patients


PCI DSS (Payment Card Industry Data Security Standard)

Ans: standard set by the Payment Card Industry that holds
banks and merchants accountable for any credit card breach


MOU (memorandum of understanding)

Ans: a formal agreement between two or more parties to
establish official service partnerships;
sometimes called letter of intent (LOI)


SLA (Service Level Agreement)




All rights reserved © 2025/ 2026 |

, Page |4


Ans: a formal agreement typically between a service provider
and a client or end user that defines the level of service
expected from the provider


MSA (master service agreement)

Ans: an overarching document that creates a framework for
multiple service level agreements;
facilitates the creation of future agreements


MLA (Master license agreement)

Ans: defines the owner rights, terms, and conditions related to
intellectual property


NDA (Non-Disclosure Agreement)

Ans: a legal agreement to bind a party or parties to not
disclose or share specific information


SOW (Statement of work)

Ans: a document often used in conjunction with an MSA that
contains all the specifics of the service;
includes deliverables, schedules, responsibilities


All rights reserved © 2025/ 2026 |

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