EMD (Emergency Medical Dispatch)
Exam Questions & Answers13
Scripted medical protocol - ANSWERS-A special type of protocol. These protocols give scripted
telephone medical instructions that you are supposed to give to callers when immediate care
needs to be given to victims in order to save their lives.
Caller Emotional Status - ANSWERS-Remember that the callers emotional status is not a clear
indication of the medical problems severity.
Signs and Symtoms - ANSWERS-Signs are things that are found upon examining the patient.
Things that the patient complains of the patient.
Cheif Compliant - ANSWERS-When a caller presents you with multiple chief complaints that
seem to have no relationship with each other, you need to select the one that has the most
potential to worsen or that has the highest priority symptoms.
The flow of call processing - ANSWERS-Your call-processing should follow a smooth pattern and
logical flow.
Remember to conduct initial survey, turn to t
Spinal Cord Injury - ANSWERS-Severe facial or head injuries
Unconsciousness reported associated with the incident
, Numbness, TINGLING or loss of sensation in any extremity
paralysis or inability to move any extremities
pain in back upon movement or attempt to move
any motor dysfunction reported by the caller.
Misconception - ANSWERS-Callers are too upset to provide accurate and useful responses to the
EMD
EMD - ANSWERS-determine the nature and severity of the medical incident type
Compassion - ANSWERS-___ for others and the desire to help then are two of the most
important characteristics of a good EMD
A successful EMD effectively - ANSWERS-___ handles the emotional stress involved on
caller/patient crisis situations and clearly guides callers in these situations
EMD - ANSWERS-___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD - ANSWERS-___ ensure the safety of the patient, bystanders and responders.
EMD - ANSWERS-___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
Exam Questions & Answers13
Scripted medical protocol - ANSWERS-A special type of protocol. These protocols give scripted
telephone medical instructions that you are supposed to give to callers when immediate care
needs to be given to victims in order to save their lives.
Caller Emotional Status - ANSWERS-Remember that the callers emotional status is not a clear
indication of the medical problems severity.
Signs and Symtoms - ANSWERS-Signs are things that are found upon examining the patient.
Things that the patient complains of the patient.
Cheif Compliant - ANSWERS-When a caller presents you with multiple chief complaints that
seem to have no relationship with each other, you need to select the one that has the most
potential to worsen or that has the highest priority symptoms.
The flow of call processing - ANSWERS-Your call-processing should follow a smooth pattern and
logical flow.
Remember to conduct initial survey, turn to t
Spinal Cord Injury - ANSWERS-Severe facial or head injuries
Unconsciousness reported associated with the incident
, Numbness, TINGLING or loss of sensation in any extremity
paralysis or inability to move any extremities
pain in back upon movement or attempt to move
any motor dysfunction reported by the caller.
Misconception - ANSWERS-Callers are too upset to provide accurate and useful responses to the
EMD
EMD - ANSWERS-determine the nature and severity of the medical incident type
Compassion - ANSWERS-___ for others and the desire to help then are two of the most
important characteristics of a good EMD
A successful EMD effectively - ANSWERS-___ handles the emotional stress involved on
caller/patient crisis situations and clearly guides callers in these situations
EMD - ANSWERS-___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD - ANSWERS-___ ensure the safety of the patient, bystanders and responders.
EMD - ANSWERS-___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
