WGU D351 FUNCTIONS OF HUMAN RESOURCE
MANAGEMENT TERMS | 2026 UPDATE | WITH
COMPLETE SOLUTION!!
Absenteeism Answer - The failure of an employee to report to the workplace
as scheduled
Accountability Answer - The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to
complete an assignment
Active listening Answer - The intention and ability to listen to others, use the
content and context of the communication, and respond appropriately
Adverse employment action Answer - Any action, such as firings, demotions,
schedule reductions, or changes, that would harm the individual employee
Affirmative action Answer - A series of policies, programs, and initiatives that
have been instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals from protected
groups in certain circumstances in an attempt to mitigate past discrimination
Arbitrator Answer - A neutral third party who resolves a conflict by making a
binding decision
,Assessment center Answer - A place where job applicants undergo a series of
tests, interviews, and simulated experiences to determine their potential for a
particular job
Authority Answer - The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management Answer - Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Consultative style of management Answer - Highly directive and highly
supportive behavior, is appropriate when interacting with moderately capable
employees. Give specific instructions, and oversee performance at all major
stages of a task.
Participative style of management Answer - Low directive behavior and high
supportive behavior, and it is appropriate when interacting with employees
with high capability. Spend a small amount of time giving general directions
and a great deal of time giving encouragement.
Empowering Style of Management Answer - Provide very little direction or
support to employees, appropriate for outstanding employees. You should let
them know what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form Answer - A performance
appraisal that provides a description of each assessment along a continuum
Behaviors Answer - The actions taken by an individual
,Bias Answer - A personality-based tendency, either toward or against
something
Biological job design Answer - Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) Answer - A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus Answer - A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding Answer - Combining multiple pay levels into one
Burnout Answer - Constant lack of interest and motivation to perform one's
job
Business necessity Answer - When a particular practice is necessary for the
safe and efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact, be
discriminatory
Business skills Answer - The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
, Career Answer - The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the
span of a person's life
Career plateau Answer - When an individual feels unchallenged in their current
job and has little or no chance of advancement
Centralization Answer - Degree to which decision making is concentrated
within the organization
Coaching Answer - The process of giving motivational feedback to maintain
and improve performance
COBRA Answer - A law that requires employers to offer to maintain health
insurance on individuals who leave their employment (for a period of time)
Cognitive ability test Answer - An assessment of general intelligence or of
some type of aptitude for a particular job
Cohesiveness Answer - An intent and desire for group members to stick
together in their actions
Collective bargaining Answer - The negotiation process resulting in a contract
between union employees and management that covers employment
conditions
Commission Answer - A payment typically provided to a salesperson for selling
an item to a customer
MANAGEMENT TERMS | 2026 UPDATE | WITH
COMPLETE SOLUTION!!
Absenteeism Answer - The failure of an employee to report to the workplace
as scheduled
Accountability Answer - The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to
complete an assignment
Active listening Answer - The intention and ability to listen to others, use the
content and context of the communication, and respond appropriately
Adverse employment action Answer - Any action, such as firings, demotions,
schedule reductions, or changes, that would harm the individual employee
Affirmative action Answer - A series of policies, programs, and initiatives that
have been instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals from protected
groups in certain circumstances in an attempt to mitigate past discrimination
Arbitrator Answer - A neutral third party who resolves a conflict by making a
binding decision
,Assessment center Answer - A place where job applicants undergo a series of
tests, interviews, and simulated experiences to determine their potential for a
particular job
Authority Answer - The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management Answer - Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Consultative style of management Answer - Highly directive and highly
supportive behavior, is appropriate when interacting with moderately capable
employees. Give specific instructions, and oversee performance at all major
stages of a task.
Participative style of management Answer - Low directive behavior and high
supportive behavior, and it is appropriate when interacting with employees
with high capability. Spend a small amount of time giving general directions
and a great deal of time giving encouragement.
Empowering Style of Management Answer - Provide very little direction or
support to employees, appropriate for outstanding employees. You should let
them know what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form Answer - A performance
appraisal that provides a description of each assessment along a continuum
Behaviors Answer - The actions taken by an individual
,Bias Answer - A personality-based tendency, either toward or against
something
Biological job design Answer - Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) Answer - A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus Answer - A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding Answer - Combining multiple pay levels into one
Burnout Answer - Constant lack of interest and motivation to perform one's
job
Business necessity Answer - When a particular practice is necessary for the
safe and efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact, be
discriminatory
Business skills Answer - The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
, Career Answer - The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the
span of a person's life
Career plateau Answer - When an individual feels unchallenged in their current
job and has little or no chance of advancement
Centralization Answer - Degree to which decision making is concentrated
within the organization
Coaching Answer - The process of giving motivational feedback to maintain
and improve performance
COBRA Answer - A law that requires employers to offer to maintain health
insurance on individuals who leave their employment (for a period of time)
Cognitive ability test Answer - An assessment of general intelligence or of
some type of aptitude for a particular job
Cohesiveness Answer - An intent and desire for group members to stick
together in their actions
Collective bargaining Answer - The negotiation process resulting in a contract
between union employees and management that covers employment
conditions
Commission Answer - A payment typically provided to a salesperson for selling
an item to a customer
