Page 1 of 42
CBHCM-CERTIFIED BEHAVIORAL HEALTH CASE
MANAGER EXAM WITH COMPLETE QUESTIONS
AND SOLUTIONS LATEST UPDATE JUST RELEASED
THIS YEAR
Question: When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - CORRECT ANSWER✔✔ensure the services offered
match client needs, then make the referral
Question: What is the purpose of ongoing assessment by the case manager? - CORRECT
ANSWER✔✔Monitoring client progress
Question: One of your clients is seeking assistance with re-employment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health
issues. Your client ove needing to hire a home painter and offers to do the work for you. What is
your BEST response? - CORRECT ANSWER✔✔Politely decline his offer by explaining the
concepts of dual boundaries and consumer exploitation.
, Page 2 of 42
Question: The purpose of involving collateral sources in case management activities is to: -
CORRECT ANSWER✔✔obtain resources necessary to assist the client in meeting long-and short
term goes.
Question: Your client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow-up appointment. What is the next
step? - CORRECT ANSWER✔✔Ask your client to sign a release of information so the
authorization is documented
Question: One of your agency funders requires case managers to complete a home visit with
the client before starting the assessment process. Your client calls you 320 minutes before the
scheduled unexpected houseguests. What is your BEST response? - CORRECT
ANSWER✔✔Cancel the home visit and reschedule the appointment for a time when
houseguests will
not be present.
, Page 3 of 42
Q:A formal process that facilitates de clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - CORRECT
ANSWER✔✔transition planning
Question: Under what circumstances can substance use information be disclosed? - CORRECT
ANSWER✔✔Whenever a release of information is signed to disclose information to another
part
Question: When can you share information about a client with a third party WITHOUT a valid
release of information on file? - CORRECT ANSWER✔✔Never, information can only be released
when the release is on file
Question: The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning are to: - CORRECT ANSWER✔✔ensure you have a
complete client assessment
Question: Of the following which is considered a client need? - CORRECT ANSWER✔✔Social
skills
, Page 4 of 42
Question: A progress note should include: - CORRECT ANSWER✔✔Factual events, important
client statements, and dates
Question: Which of the following should the case manager know before making formal and
informal referrals to service providers? - CORRECT ANSWER✔✔the eligibility criteria of resource
agencies and service providers
Question: Your client tells you that her brother, who pays her rent and household expenses,
died unexpectedly last week without a will. Your client doesn't know how she will be able to. -
CORRECT ANSWER✔✔conduct an assessment and service plan update to include her new
financial needs.
Question: Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safely leave. What would be an appropriate response as ... -
CORRECT ANSWER✔✔Engage the client in developing a safety plan
CBHCM-CERTIFIED BEHAVIORAL HEALTH CASE
MANAGER EXAM WITH COMPLETE QUESTIONS
AND SOLUTIONS LATEST UPDATE JUST RELEASED
THIS YEAR
Question: When a case manager locates a reliable resource for a common client need, such as
family budgeting skills, he or she should - CORRECT ANSWER✔✔ensure the services offered
match client needs, then make the referral
Question: What is the purpose of ongoing assessment by the case manager? - CORRECT
ANSWER✔✔Monitoring client progress
Question: One of your clients is seeking assistance with re-employment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health
issues. Your client ove needing to hire a home painter and offers to do the work for you. What is
your BEST response? - CORRECT ANSWER✔✔Politely decline his offer by explaining the
concepts of dual boundaries and consumer exploitation.
, Page 2 of 42
Question: The purpose of involving collateral sources in case management activities is to: -
CORRECT ANSWER✔✔obtain resources necessary to assist the client in meeting long-and short
term goes.
Question: Your client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow-up appointment. What is the next
step? - CORRECT ANSWER✔✔Ask your client to sign a release of information so the
authorization is documented
Question: One of your agency funders requires case managers to complete a home visit with
the client before starting the assessment process. Your client calls you 320 minutes before the
scheduled unexpected houseguests. What is your BEST response? - CORRECT
ANSWER✔✔Cancel the home visit and reschedule the appointment for a time when
houseguests will
not be present.
, Page 3 of 42
Q:A formal process that facilitates de clinically appropriate movement of clients from one level
of care to another, including from one practitioner to another is called: - CORRECT
ANSWER✔✔transition planning
Question: Under what circumstances can substance use information be disclosed? - CORRECT
ANSWER✔✔Whenever a release of information is signed to disclose information to another
part
Question: When can you share information about a client with a third party WITHOUT a valid
release of information on file? - CORRECT ANSWER✔✔Never, information can only be released
when the release is on file
Question: The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning are to: - CORRECT ANSWER✔✔ensure you have a
complete client assessment
Question: Of the following which is considered a client need? - CORRECT ANSWER✔✔Social
skills
, Page 4 of 42
Question: A progress note should include: - CORRECT ANSWER✔✔Factual events, important
client statements, and dates
Question: Which of the following should the case manager know before making formal and
informal referrals to service providers? - CORRECT ANSWER✔✔the eligibility criteria of resource
agencies and service providers
Question: Your client tells you that her brother, who pays her rent and household expenses,
died unexpectedly last week without a will. Your client doesn't know how she will be able to. -
CORRECT ANSWER✔✔conduct an assessment and service plan update to include her new
financial needs.
Question: Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safely leave. What would be an appropriate response as ... -
CORRECT ANSWER✔✔Engage the client in developing a safety plan
