QUESTIONS AND SOLUTIONS RATED A+
✔✔A Helpdesk Agent may perform these actions from the case toolbar. - ✔✔Spell
check the case
Print the case
View the Member in the 360 Degree View page
✔✔These fields are included in the related actions section in a help case. - ✔✔Training
Payroll
Benefits
✔✔Correspondence access provides Members the ability to _____. - ✔✔be a
suggested recipient for email correspondence
✔✔To view all the cases assigned by provider group, go to _____. - ✔✔Group Worklists
✔✔Which of the following are not considered a view for cases in the My Agent Cases
tile? - ✔✔45 day
one year
✔✔From where does the 360 Degree View pull HR related information? - ✔✔Human
Capital Management (HCM)
✔✔What sections are displayed on the My Cases page? - ✔✔Links
Queries
My Cases Pivot
✔✔The ________ is an automated validation process to determine if training
requirements have been met.
Response - ✔✔ELM Verification
✔✔Until the current transaction is processed, no other ____________ can be
submitted. - ✔✔Access Requests
✔✔Which template allows you to create a pool of users that may be tasked to work a
step in the approval process? - ✔✔User-Defined List
✔✔Reviewers do not have the ability to approve or deny a request and are only able to
make recommendations. - ✔✔True
✔✔Which of the following is not an option to change the Workflow Summary data view
to - ✔✔Column Chart
, ✔✔When selecting a UIC hierarchy, if the results are greater than 1,000 then an error
message displays indicating a lower level UIC must be selected. - ✔✔True
✔✔Which of the following statements is correct? - ✔✔Not all assignments have funding.
✔✔When creating a Run Control ID it is acceptable to include blank spaces. - ✔✔False
✔✔Use View Duty Status to view duty status for one Member at a time. - ✔✔False
✔✔Which column do you use to update Duty Status? - ✔✔I Want To
✔✔Display of the Duty Status Report is based on _________________. - ✔✔UIC(s)
based on row level security
✔✔What are the requirements to enter Member PESTEMPO Events manually? -
✔✔Event has already occurred.
Event has not interfaced from Assignments
✔✔The PERSTEMPO Report is published as _________ - ✔✔An Excel spreadsheet
✔✔What field(s) are available to assist in searching for the Field Duty Location? -
✔✔Field Value
Additional Details
✔✔On the Field Duty page, the Update Details button is used to change dates. -
✔✔False
✔✔When canceling a Field Duty Pay Request, a user can also update the start and end
dates. - ✔✔False
✔✔Besides the Members going on Field Duty, what three details must be entered to
submit a Mass Update Field Duty request? - ✔✔Date Field Duty is to begin
Date Field Duty will end
Field Duty location
✔✔On which tab does the Member's Person Profile default? - ✔✔Career Management
✔✔What action option must be selected to begin the creation of the Civilian Acquired
Skills PAR? - ✔✔Profile Management
✔✔Which of the following Action Reasons are used for the Initial Qualifications and
Skills PAR? - ✔✔Change of ASI/SQI/PDSI
Change of MOS