YN NRTC NAVEDTRA 15009B 2026 PRACTICE
QUESTION SET ONE
◉ In an office setting, personal objects should be stored in what
manner? Answer: Away from view.
◉ How many inches should chair seats be situated below the base of
typewriters or computer keyboards? Answer: 12 inches
◉ Which of the following items is not a common piece of office
equipment? Answer: Digitizer
◉ What standard Subject Identification Code series encompasses
financial management topics? Answer: 7000
◉ What Standard Subject Identification code series encompasses
information technology and communications topics? Answer: 2000
◉ What standard Subject Identification Code series encompasses
civilian personnel topics? Answer: 12000
◉ What mail item should be used to route all mail of importance?
Answer: Control Slip
,◉ What officer, in coordination with the executive officer, is
responsible for the implementation of the directive issuance system?
Answer: Administrative
◉ Other than the subject classification number, what other
information is used to file instructions or notices received from
outside activities? Answer: Originator
◉ What does the acronym SOP stand for? Answer: Standard
operating procedure
◉ What quality is the primary means of communication? Answer:
Voice
◉ What critical attribute is best described as conveying to personnel
that you will solve their problems in a timely manner? Answer:
Expectations
◉ What critical attribute will directly affect the reputation of your
department and the command climate? Answer: Positivity
◉ What critical attribute can be described as keeping on top of the
changes in policy or management systems? Answer: Training
, ◉ Which of the following traits are demanded of a Yeoman? Answer:
Integrity
◉ Other than attitude and appearance, what other trait plays a
major role in good customer service? Answer: Pride
◉ Which role best describes recognizing that your impression sets
the stage for the daily interactions with the customer? Answer:
Examining your attitude
◉ What characteristics are common customer service mistakes?
Answer: Personal reactions, language barriers, and demeanor
◉ What Yeoman school provides senior personnel with the
knowledge of administrative and personnel office management and
procedures? Answer: F
◉ What yeoman school provides top performing Sailors with
extensive training in flag office administration and management?
Answer: C
◉ What yeoman Navy Enlisted Classification deals with Top Secret /
Sensitive Compartmented Information and personnel Security?
Answer: 9190
QUESTION SET ONE
◉ In an office setting, personal objects should be stored in what
manner? Answer: Away from view.
◉ How many inches should chair seats be situated below the base of
typewriters or computer keyboards? Answer: 12 inches
◉ Which of the following items is not a common piece of office
equipment? Answer: Digitizer
◉ What standard Subject Identification Code series encompasses
financial management topics? Answer: 7000
◉ What Standard Subject Identification code series encompasses
information technology and communications topics? Answer: 2000
◉ What standard Subject Identification Code series encompasses
civilian personnel topics? Answer: 12000
◉ What mail item should be used to route all mail of importance?
Answer: Control Slip
,◉ What officer, in coordination with the executive officer, is
responsible for the implementation of the directive issuance system?
Answer: Administrative
◉ Other than the subject classification number, what other
information is used to file instructions or notices received from
outside activities? Answer: Originator
◉ What does the acronym SOP stand for? Answer: Standard
operating procedure
◉ What quality is the primary means of communication? Answer:
Voice
◉ What critical attribute is best described as conveying to personnel
that you will solve their problems in a timely manner? Answer:
Expectations
◉ What critical attribute will directly affect the reputation of your
department and the command climate? Answer: Positivity
◉ What critical attribute can be described as keeping on top of the
changes in policy or management systems? Answer: Training
, ◉ Which of the following traits are demanded of a Yeoman? Answer:
Integrity
◉ Other than attitude and appearance, what other trait plays a
major role in good customer service? Answer: Pride
◉ Which role best describes recognizing that your impression sets
the stage for the daily interactions with the customer? Answer:
Examining your attitude
◉ What characteristics are common customer service mistakes?
Answer: Personal reactions, language barriers, and demeanor
◉ What Yeoman school provides senior personnel with the
knowledge of administrative and personnel office management and
procedures? Answer: F
◉ What yeoman school provides top performing Sailors with
extensive training in flag office administration and management?
Answer: C
◉ What yeoman Navy Enlisted Classification deals with Top Secret /
Sensitive Compartmented Information and personnel Security?
Answer: 9190
