LATEST UPDATED (QUESTIONS AND ANSWERS) || || || || ||
already passed!! ||
What are the appropriate forms of primary photo ID - ✔✔DL, passport, military ID, state ID
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Who is responsible for any balance not covered by insurance - ✔✔Guarantor
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What is the correct occurrence code for an auto accident that occurred in an at-fault state - ✔✔01
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What is the correct occurrence code to use when registering a Workers comp encounter - ✔✔04
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What term is associated with patient privacy and the electronic submission of claims - ✔✔HIPAA
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Two patients can be linked to the same guarantor account - ✔✔True
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You can use the temporary address to make sure a pt's bills are sent to an address other than their
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home address - ✔✔False || || ||
What is the purpose of EMTALA - ✔✔To ensure that patients who either present for treatment in
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the emergency room or in active labor are treated regardless of their ability to pay for the service
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What makes up the Serve for Better model - ✔✔Empathy, Quality, Experience, Completeness
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What are the Conifer core models - ✔✔Service, Integrity, Unity, Respect
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, Key components to verify patient benefits - ✔✔Copayment for procedure, coinsurance for
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procedure, policy effective, covered benefit || || || ||
Informing a pt of how long the registration process will take falls under which AIDET
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fundamental - ✔✔Duration || ||
Which ways can you help to keep PHI private - ✔✔log off/lock computers screens when not in
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use, shred documents containing PHI, lock file cabinets and drawers when PHI is present, Avoid
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discussing sensitive information in public || || || ||
A patient presents to the facility for services. He is covered by his own Cigna insurance that he
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has through his job, and he also has BCBS coverage through his wife's employer. Which
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insurance is primary and why - ✔✔Cigna, because of the subscriber/insured rule
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What is the Birthday Rule - ✔✔The parent whose birthday comes first in the year has the primary
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insurance
What is a copay - ✔✔A fixed amount to be paid each time the patient receives services
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What is an Advanced Directive - ✔✔A legal document in the form of a living will or a DPOA
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stating the patient's wishes or designates someone to make healthcare decisions if the patient
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cannot communicate ||
Getting our pt's need to know information, falls under which step of the Registration Roadmap -
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✔✔Gathering the basics || ||
The primary purpose of the MSPQ is to determine - ✔✔whether or not another insurance is
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primary to medicare || ||
George is registering a pt who presents with both a medicare and a medicare replacement plan. He
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______________ enter both medicare and the replacement plan - ✔✔should not
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