Epic Test questions with accurate detailed answers
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Which record stores information about the person responsible for the balance on charges? -
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✔✔Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and
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____________ listed on the subscriber's insurance card. - ✔✔plan;ID || || || || || || || ||
True or False: A patient can have more than one guarantor account. - ✔✔True
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Which of the following is stored in the patient record? (Circle all that apply)
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A) Medical Record Number (MRN)
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B)Emergency contacts ||
C)Clinical Documentation ||
D)Insurance Coverage - ✔✔A,B,C || || ||
When you are entering subscriber information for a new coverage, which button can you click to
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save you time if the patient and the subscriber have the same addresses? - ✔✔Pull Info
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True or False: When you schedule a walk-in appointment, the system automatically selects the
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first available time slot for the physician - ✔✔True
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You are updating a patient's registration information. That patient hands you her new insurance
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card. You look for the insurance in the system but can't find it. What should you do?
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A)Select a coverage with the closest name || || || || || ||
B)Do not enter her insurance information
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C)Select a generic coverage and enter information from the card
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, D)Call somebody who has more security than you to do the search - ✔✔C
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Which of the following payment types can be partially refunded using the POS Refund module?
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A)Check
B)Credit Card ||
C)Cash - ✔✔Cash || ||
True or False: The front desk user can use the POS Refund module to issue a refund from a last
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week's visit. - ✔✔False
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True or False: It is possible to refund payments collected at the front desk the same day they are
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collected. - ✔✔True || ||
What is the purpose of counting the number of bills and recording the check and their amounts? -
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✔✔Double checking money in system with money in drawer. || || || || || || || ||
Which button automatically matches the money you recorded from your cash drawer with the
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money posted in the system? - ✔✔Select All
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Charges go through the Charge router|| || || || ||
A)Charge Router Charge Entry || || ||
B)PB Charge Entry - ✔✔A
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Can enter charges that will post in Professional Billing
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A)Charge Router Charge Entry || || ||
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Which record stores information about the person responsible for the balance on charges? -
|| || || || || || || || || || || || || ||
✔✔Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and
|| || || || || || || || || || || || || || ||
____________ listed on the subscriber's insurance card. - ✔✔plan;ID || || || || || || || ||
True or False: A patient can have more than one guarantor account. - ✔✔True
|| || || || || || || || || || || || ||
Which of the following is stored in the patient record? (Circle all that apply)
|| || || || || || || || || || || || ||
A) Medical Record Number (MRN)
|| || || ||
B)Emergency contacts ||
C)Clinical Documentation ||
D)Insurance Coverage - ✔✔A,B,C || || ||
When you are entering subscriber information for a new coverage, which button can you click to
|| || || || || || || || || || || || || || || ||
save you time if the patient and the subscriber have the same addresses? - ✔✔Pull Info
|| || || || || || || || || || || || || || ||
True or False: When you schedule a walk-in appointment, the system automatically selects the
|| || || || || || || || || || || || || ||
first available time slot for the physician - ✔✔True
|| || || || || || || ||
You are updating a patient's registration information. That patient hands you her new insurance
|| || || || || || || || || || || || || ||
card. You look for the insurance in the system but can't find it. What should you do?
|| || || || || || || || || || || || || || || ||
A)Select a coverage with the closest name || || || || || ||
B)Do not enter her insurance information
|| || || || ||
C)Select a generic coverage and enter information from the card
|| || || || || || || || ||
, D)Call somebody who has more security than you to do the search - ✔✔C
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Which of the following payment types can be partially refunded using the POS Refund module?
|| || || || || || || || || || || || || ||
A)Check
B)Credit Card ||
C)Cash - ✔✔Cash || ||
True or False: The front desk user can use the POS Refund module to issue a refund from a last
|| || || || || || || || || || || || || || || || || || || ||
week's visit. - ✔✔False
|| || ||
True or False: It is possible to refund payments collected at the front desk the same day they are
|| || || || || || || || || || || || || || || || || || ||
collected. - ✔✔True || ||
What is the purpose of counting the number of bills and recording the check and their amounts? -
|| || || || || || || || || || || || || || || || || ||
✔✔Double checking money in system with money in drawer. || || || || || || || ||
Which button automatically matches the money you recorded from your cash drawer with the
|| || || || || || || || || || || || || ||
money posted in the system? - ✔✔Select All
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Charges go through the Charge router|| || || || ||
A)Charge Router Charge Entry || || ||
B)PB Charge Entry - ✔✔A
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Can enter charges that will post in Professional Billing
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A)Charge Router Charge Entry || || ||
