The goods-services continuum Pure goods, core goods, core services, pure services
consists of which set of the following
categories?
Which of the following is not a Service jobs are unskilled
characteristic that distinguishes
services from goods?
a) Service jobs are unskilled.
b) A service is intangible.
c) Services are perishable.
d) Services are heterogeneous.
e) None of these
Which of the following are defined as Data storage systems
core goods?
a) Chemicals
b) Airlines
c) Data storage systems
d) Hotels
e) None of these
,Which of the following is not a way Selecting
that operations and supply processes
are categorized?
Planning
Return
Delivery
Selecting
Making
All other things remaining the same, if Increase
the sales revenue increases, asset
turnover ratio will
Increase
Decrease
Stay the same
may increase or decrease
there is no way to tell for sure
,Effectiveness means doing the right True
things to create the most value for
the company.
True or False
Automobiles and appliances are False
classified as "pure goods."
True or False
, One reason for studying operations All managers should understand the basic principles that guide the d
and supply chain management of transformation processes
(OSCM) is which of the following?
a) OSCM is essential for
understanding organizational
behavior.
b) Most business graduates do
OSCM work regardless of their job
title.
c) All managers should understand
the basic principles that guide the
design of transformation processes.
d) OSCM is a required course in all
business degree programs.
e) OSCM is the most rigorous
business discipline.
consists of which set of the following
categories?
Which of the following is not a Service jobs are unskilled
characteristic that distinguishes
services from goods?
a) Service jobs are unskilled.
b) A service is intangible.
c) Services are perishable.
d) Services are heterogeneous.
e) None of these
Which of the following are defined as Data storage systems
core goods?
a) Chemicals
b) Airlines
c) Data storage systems
d) Hotels
e) None of these
,Which of the following is not a way Selecting
that operations and supply processes
are categorized?
Planning
Return
Delivery
Selecting
Making
All other things remaining the same, if Increase
the sales revenue increases, asset
turnover ratio will
Increase
Decrease
Stay the same
may increase or decrease
there is no way to tell for sure
,Effectiveness means doing the right True
things to create the most value for
the company.
True or False
Automobiles and appliances are False
classified as "pure goods."
True or False
, One reason for studying operations All managers should understand the basic principles that guide the d
and supply chain management of transformation processes
(OSCM) is which of the following?
a) OSCM is essential for
understanding organizational
behavior.
b) Most business graduates do
OSCM work regardless of their job
title.
c) All managers should understand
the basic principles that guide the
design of transformation processes.
d) OSCM is a required course in all
business degree programs.
e) OSCM is the most rigorous
business discipline.
