2
CMAA Newest Exam 2 with precise detailed || || || || || || ||
solutions
An office manager asks a medical administrative assistant to mail a letter to a patient who is being
|| || || || || || || || || || || || || || || || ||
dismissed from the practice. Which of the following methods should the assistant use to mail the
|| || || || || || || || || || || || || || || || ||
letter? - ✔✔certified mail || || ||
A medical administrative assistant should verify a patient's CPT code for which of the following
|| || || || || || || || || || || || || || ||
processes? - ✔✔obtaining prior authorization || || || ||
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
|| || || || || || || || || || || || || ||
options that are available. Which of the following actions should the assistant take? - ✔✔advise
|| || || || || || || || || || || || || || ||
the patient to ask the provider about alternatives
|| || || || || || ||
Which of the following abbreviations should a medical administrative assistant use to document a
|| || || || || || || || || || || || || ||
patient history of a stroke? - ✔✔CVA || || || || || ||
Which of the following items is appropriate to purchase with petty cash? - ✔✔postage owed for
|| || || || || || || || || || || || || || || ||
an equipment delivery
|| ||
When performing closing procedures for the day, which of the following must be secured with a
|| || || || || || || || || || || || || || || ||
lock and key? - ✔✔provider's prescription pad
|| || || || || ||
Which of the following is the abbreviation for an electroencephalogram? - ✔✔EEG
|| || || || || || || || || || ||
A medical administrative assistant observes another office worker altering notes in a patient's
|| || || || || || || || || || || || ||
record to justify medical necessity so that payment is made. What is this type of action
|| || || || || || || || || || || || || || || ||
considered? - ✔✔fraud || ||
, 2
A patient receives an explanation of benefits stating services will not be covered because out-of-
|| || || || || || || || || || || || || ||
pocket medical expenses have not been met. The amount owed is defined as which of the
|| || || || || || || || || || || || || || || ||
following? - ✔✔deductible || ||
Which of the following is an example of open hours scheduling? - ✔✔patients arrive at their own
|| || || || || || || || || || || || || || || || ||
convenience
Which of the following is the most efficient method for a medical administrative assistant to
|| || || || || || || || || || || || || || ||
collect payment for services? - ✔✔collect due amounts at the time of the patient's visit
|| || || || || || || || || || || || || ||
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
|| || || || || || || || || || || || || || || || || || || ||
✔✔lymphadenectomy
A patient refuses to pay his copayment. Which of the following actions should the medical
|| || || || || || || || || || || || || || ||
administrative assistant take? - ✔✔inform the patient that the copayment is due at the time of
|| || || || || || || || || || || || || || || ||
service
A third-party payer is requesting documentation to support billed services. Which of the
|| || || || || || || || || || || || ||
following is the appropriate document the medical administrative assistant should forward to the
|| || || || || || || || || || || || ||
third-party payer? - ✔✔progress notes || || || ||
Which of the following actions is a medical administrative assistant's priority when pulling daily
|| || || || || || || || || || || || || ||
charts? - ✔✔review the appointment schedule
|| || || || ||
In addition to a witness and the adult patient, which of the following individuals must be present
|| || || || || || || || || || || || || || || || ||
for an informed consent signature? - ✔✔provider
|| || || || || ||
All pages of a patient's medical record must include which of the following information? -
|| || || || || || || || || || || || || || ||
✔✔patient name ||
CMAA Newest Exam 2 with precise detailed || || || || || || ||
solutions
An office manager asks a medical administrative assistant to mail a letter to a patient who is being
|| || || || || || || || || || || || || || || || ||
dismissed from the practice. Which of the following methods should the assistant use to mail the
|| || || || || || || || || || || || || || || || ||
letter? - ✔✔certified mail || || ||
A medical administrative assistant should verify a patient's CPT code for which of the following
|| || || || || || || || || || || || || || ||
processes? - ✔✔obtaining prior authorization || || || ||
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
|| || || || || || || || || || || || || ||
options that are available. Which of the following actions should the assistant take? - ✔✔advise
|| || || || || || || || || || || || || || ||
the patient to ask the provider about alternatives
|| || || || || || ||
Which of the following abbreviations should a medical administrative assistant use to document a
|| || || || || || || || || || || || || ||
patient history of a stroke? - ✔✔CVA || || || || || ||
Which of the following items is appropriate to purchase with petty cash? - ✔✔postage owed for
|| || || || || || || || || || || || || || || ||
an equipment delivery
|| ||
When performing closing procedures for the day, which of the following must be secured with a
|| || || || || || || || || || || || || || || ||
lock and key? - ✔✔provider's prescription pad
|| || || || || ||
Which of the following is the abbreviation for an electroencephalogram? - ✔✔EEG
|| || || || || || || || || || ||
A medical administrative assistant observes another office worker altering notes in a patient's
|| || || || || || || || || || || || ||
record to justify medical necessity so that payment is made. What is this type of action
|| || || || || || || || || || || || || || || ||
considered? - ✔✔fraud || ||
, 2
A patient receives an explanation of benefits stating services will not be covered because out-of-
|| || || || || || || || || || || || || ||
pocket medical expenses have not been met. The amount owed is defined as which of the
|| || || || || || || || || || || || || || || ||
following? - ✔✔deductible || ||
Which of the following is an example of open hours scheduling? - ✔✔patients arrive at their own
|| || || || || || || || || || || || || || || || ||
convenience
Which of the following is the most efficient method for a medical administrative assistant to
|| || || || || || || || || || || || || || ||
collect payment for services? - ✔✔collect due amounts at the time of the patient's visit
|| || || || || || || || || || || || || ||
Which of the following medical terms refers to the removal of all or part of an organ or tissue? -
|| || || || || || || || || || || || || || || || || || || ||
✔✔lymphadenectomy
A patient refuses to pay his copayment. Which of the following actions should the medical
|| || || || || || || || || || || || || || ||
administrative assistant take? - ✔✔inform the patient that the copayment is due at the time of
|| || || || || || || || || || || || || || || ||
service
A third-party payer is requesting documentation to support billed services. Which of the
|| || || || || || || || || || || || ||
following is the appropriate document the medical administrative assistant should forward to the
|| || || || || || || || || || || || ||
third-party payer? - ✔✔progress notes || || || ||
Which of the following actions is a medical administrative assistant's priority when pulling daily
|| || || || || || || || || || || || || ||
charts? - ✔✔review the appointment schedule
|| || || || ||
In addition to a witness and the adult patient, which of the following individuals must be present
|| || || || || || || || || || || || || || || || ||
for an informed consent signature? - ✔✔provider
|| || || || || ||
All pages of a patient's medical record must include which of the following information? -
|| || || || || || || || || || || || || || ||
✔✔patient name ||
