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CMAA Final exam with accurate detailed solutions

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CMAA Final exam with accurate detailed solutions

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CMAA Final exam with accurate detailed || || || || || ||




solutions


The physician's office is an example of which type of healthcare setting - ✔✔Ambulatory
|| || || || || || || || || || || || ||




Which of the following is a job duty of an administrative medical assistant - ✔✔Schedule the
|| || || || || || || || || || || || || || || ||




patient's follow up appointment || || ||




Which of these habits demonstrates dependability in a medical assistant - ✔✔Limiting absences
|| || || || || || || || || || || || ||




from work ||




Which of these terms means "a slant toward a particular belief," such as believing that female
|| || || || || || || || || || || || || || || ||




physicians have a better bedside manner - ✔✔Bias || || || || || || ||




Medical assistant should avoid lecturing patients, as that is a roadblock to communication. Which
|| || || || || || || || || || || || || ||




of the following is an example of lecturing - ✔✔"If you wanted to live long enough to see your
|| || || || || || || || || || || || || || || || || || ||




son graduate from college, you'd stop smoking immediately
|| || || || || || ||




Standing with your arms folded across your chest is an example of what - ✔✔Nonverbal
|| || || || || || || || || || || || || || ||




communication


Which of these words means"a pattern of many concepts, beliefs, values, habits, and skills of
|| || || || || || || || || || || || || || ||




given group of people in a given period - ✔✔Culture
|| || || || || || || || ||




Dr. Elizabeth Kubler-Ross identified which stages of grief - ✔✔Denial, anger, bargaining
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depression, acceptance ||




Which of these is an example of hostile work environment - ✔✔A workplace where sexual
|| || || || || || || || || || || || || || ||




comments, jokes and inappropriate touching interfere with an employee's work performance
|| || || || || || || || || ||

, 2




Unless a formal discharge or withdrawal has happened, a provider is obligated to care for a patient
|| || || || || || || || || || || || || || || ||




until the patient's condition no longer requires treatment - ✔✔True
|| || || || || || || || || ||




What's the purpose of a safety data sheet - ✔✔It communicates the hazards of a chemical product
|| || || || || || || || || || || || || || || ||




What's the purpose of clinical laboratory improvement amendments (CLIA) - ✔✔Regulate
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laboratories that perform testing on patients specimens to ensure accurate and reliable rest results
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Which of these contains information about the patient's wishes regarding medical care in the
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event of a life threatening illness or serious injury - ✔✔Advance directive
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Which of these is indicated by actions rather than by words, as when patient presents to the
|| || || || || || || || || || || || || || || || ||




doctor's office to be examined - ✔✔Implied contract
|| || || || || || ||




Which of these is an example of non compliant patient - ✔✔The patient doesn't take medication
|| || || || || || || || || || || || || || || ||




as prescribed by doctor
|| || ||




What do organizations adopt to guide their members to expected - ✔✔Code of ethics
|| || || || || || || || || || || || ||




Alcohol based hand sanitizer aren't as effective when hands are visibly dirty - ✔✔True
|| || || || || || || || || || || || ||




Checking the answering service for messages is a task associated with what - ✔✔Opening a
|| || || || || || || || || || || || || || ||




facility


Which of these words means"the capacity of systems to exchange information with one another"?
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- ✔✔Interoperability
||




What kind of software can schedule appointments, process medical claims, and generate reports -
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✔✔Practice management software || ||

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