CMAA, CERTIFIED MEDICAL ADMINISTRATIVE
ASSISTANT PRACTICE EXAM REAL QUESTIONS
WITH VERIFIED ANSWERS GRADED A+ LATEST
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant
should schedule an appointment with which of the following specialists?
-Endocrinologist
-Gastroenterologist
-Pulmonologist
-Oncologist - Correct Answer :Oncologist
Which of the following is the appropriate procedure for a medical administrative assistant
when handling a rejected health insurance claim?
-Downcode the claim to ensure payments
A+ TEST BANK 1
, CMAA EXAM
-
-Resubmit the claim with new diagnostic and procedure codes
-Verify coding compliance and resubmit the claim for adjudication
-Update the claim with an alternate date of service - Correct Answer :Verify coding compliance
and resubmit the claim for adjudication
Which of the following actions is required by a patient when requesting a copy of his medical
record?
-Call thy physician office to verify his identity
-Provide a signed HIPAA privacy notice
-Complete a Record Release Authorization
Submit a provider request form - Correct Answer :Complete a Record Release Authorization
A medical administrative assistant is giving instructions to a patient who is in the office to have
her hearing aid checked and is having difficulty hearing the assistant. Which of the following
actions should the assistant take?
-Move the patient to a quiet room
-Ask the patient to turn her hearing aid up
-Sit side-by-side with the patient while speaking
-Speak in a loud voice - Correct Answer :Move the patient to a quiet room
Which of the following office procedures is outside the scope of practice of a medical
administrative assistant?
-Signing for a shipment of personal protective equipment (PPE)
-Distributing petty cash for out-of-pocket expenses
A+ TEST BANK 2
,-Signing for a court-ordered subpoena issued for the office
-Distributing intra-office mail to team members - Correct Answer :Signing for a court-ordered
subpoena issued for the office
Which of the following is the most effective way for a medical administrative assistant to
reduce the number of no-show appointments?
-Send a text message 1-2 days before a scheduled appointment
-Send a text message 1 week before a scheduled appointment
-Call patients 1-2 days before a scheduled appointment
-Call patients 1 week before scheduled appointment - Correct Answer :Call patients 1-2 days
before a scheduled appointment
Which of the following is a court order to mandate appearance and produce medical records
for a trial?
-Subpoena duces tecum
-Disposition
-Order to disclose
-Respondeat superior - Correct Answer :Subpoena duces tecum
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning?
-Access the answering service
-Restock the exam rooms
-Print the appointment schedule for the day
-Ensure petty cash is available - Correct Answer :Access the answering service
A+ TEST BANK 3
, CMAA EXAM
-
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available. Which of the following actions should the assistant take?
- Inform the patient of commonly used alternatives
-Advise the patient to ask the provider about alternatives
-Seek out a clinical medical assistant to explain alternatives
-Provide the patient with alternate provider's telephone numbers - Correct Answer :Advise the
patient to ask the provider about alternatives
Which of the following items is appropriate to purchase with petty cash?
A+ TEST BANK 4
ASSISTANT PRACTICE EXAM REAL QUESTIONS
WITH VERIFIED ANSWERS GRADED A+ LATEST
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant
should schedule an appointment with which of the following specialists?
-Endocrinologist
-Gastroenterologist
-Pulmonologist
-Oncologist - Correct Answer :Oncologist
Which of the following is the appropriate procedure for a medical administrative assistant
when handling a rejected health insurance claim?
-Downcode the claim to ensure payments
A+ TEST BANK 1
, CMAA EXAM
-
-Resubmit the claim with new diagnostic and procedure codes
-Verify coding compliance and resubmit the claim for adjudication
-Update the claim with an alternate date of service - Correct Answer :Verify coding compliance
and resubmit the claim for adjudication
Which of the following actions is required by a patient when requesting a copy of his medical
record?
-Call thy physician office to verify his identity
-Provide a signed HIPAA privacy notice
-Complete a Record Release Authorization
Submit a provider request form - Correct Answer :Complete a Record Release Authorization
A medical administrative assistant is giving instructions to a patient who is in the office to have
her hearing aid checked and is having difficulty hearing the assistant. Which of the following
actions should the assistant take?
-Move the patient to a quiet room
-Ask the patient to turn her hearing aid up
-Sit side-by-side with the patient while speaking
-Speak in a loud voice - Correct Answer :Move the patient to a quiet room
Which of the following office procedures is outside the scope of practice of a medical
administrative assistant?
-Signing for a shipment of personal protective equipment (PPE)
-Distributing petty cash for out-of-pocket expenses
A+ TEST BANK 2
,-Signing for a court-ordered subpoena issued for the office
-Distributing intra-office mail to team members - Correct Answer :Signing for a court-ordered
subpoena issued for the office
Which of the following is the most effective way for a medical administrative assistant to
reduce the number of no-show appointments?
-Send a text message 1-2 days before a scheduled appointment
-Send a text message 1 week before a scheduled appointment
-Call patients 1-2 days before a scheduled appointment
-Call patients 1 week before scheduled appointment - Correct Answer :Call patients 1-2 days
before a scheduled appointment
Which of the following is a court order to mandate appearance and produce medical records
for a trial?
-Subpoena duces tecum
-Disposition
-Order to disclose
-Respondeat superior - Correct Answer :Subpoena duces tecum
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning?
-Access the answering service
-Restock the exam rooms
-Print the appointment schedule for the day
-Ensure petty cash is available - Correct Answer :Access the answering service
A+ TEST BANK 3
, CMAA EXAM
-
Prior to an invasive procedure, a patient asks a medical administrative assistant about other
options that are available. Which of the following actions should the assistant take?
- Inform the patient of commonly used alternatives
-Advise the patient to ask the provider about alternatives
-Seek out a clinical medical assistant to explain alternatives
-Provide the patient with alternate provider's telephone numbers - Correct Answer :Advise the
patient to ask the provider about alternatives
Which of the following items is appropriate to purchase with petty cash?
A+ TEST BANK 4
