The more information they have about the needs, preferences, and habits of potential
participants, the higher the probability for developing a successful ___________. - Answers
Program
_______________ ______________in decision making is the essence of needs assessment. -
Answers citizen participation
Public leisure service agencies use fees and chargers to mitigate this lack of priority for -
Answers funding
Programs are chosen based on their costs, degree of impact and the ____________ of the agency
being able to offer the program. - Answers feasibility
A _________ is a state of deprivation arising out of the basic innate biological characteristics of
humans. - Answers need
An __________ is an awareness or feeling about what a person would like to do or acquire. -
Answers interest
A ___________ is a culturally learned behavior pattern for satisfying specific needs - Answers
want
People have few needs, but many __________ - Answers wants
For recreation program planning, it is essential for programmers to understand the number of
____________ who intend to participate in a program under a defined market condition. - Answers
individuals
An individual who has an interest in an activity has the ________________ of motivation to
participate. - Answers lowest
identified four types of needs: normative, felt, expressed, and comparative. - Answers mercer
_______________ needs are objective standards defined by organizations and groups that are
qualified to do so because of their training or position - Answers normative
is a marketing research method that measures the difference between a customer's
expectation of a service quality and what actually occurred - Answers gap anaylsis
_____________ needs are perceptions about what an individual believes he or she would like to do.
- Answers felt
needs are fulfilled through participation. - Answers expressed
are frequently used for soliciting citizen input on policy development, planning issues, budget
, allocations, or leisure needs and preferences. - Answers public meetings
A ______________ is more organized public meeting during which people participate in small
discussion groups with a focused agenda - Answers workshop
Facilitating citizen input with a more organized agenda often leads to more _______________
meetings. - Answers productive
An _______________ is a meeting in which information is obtained. - Answers interview
are scheduled interviews are arranged and structured with 3 phases. - Answers focus groups
what are the 4 P's of Marketing - Answers Product, Price, Place, Promotion
the activity, set of institutions, and processes for creating, communicating, delivering, and
exchanging offerings that have value for customers, clients, partners, and society at large -
Answers marketing
usually made up of identifiable subgroups called _____________ ________________ - Answers
market segments
Each of these should have at least one managed frame in a program design. Be familiar with
each frame. - Answers managed frame
Program ________________ is a strategy for planning interventions in social encounters that make
up leisure experiences. - Answers design
Programmers plan the step-by-step action scenarios and configurations of the
________________________ of a situated activity system that will frame encounters and guide
participants through the social interactions necessary for facilitating the leisure experience. -
Answers six key elements
An encounter is a focused occasion of __________ that occurs when co-present individuals meet
and interact. - Answers interaction
In a staged encounter, the programmer manipulates the six elements that situate an encounter
to influence the __________ of interaction within the encounter, resulting in production of the
intended outcomes of the program. - Answers outcome
The cumulative memories of interactions co-created through a series of encounters _______ and
staged by the programmer - Answers planned
_________________________ ________________________ an event means to be present, see it, feel it,
smell it, hear it, touch it, and experience the emotion of it. - Answers vicariously experiencing
Rehearsing the various scenarios of a program by seeing/experiencing in your mind's eye what
will happen under actual or hypothetical conditions. - Answers visualizing