Emory ISOM 351 Walton Final
Exam Questions and Answers 100%
PASS
process management - CORRECT ANSWER-the art and science of analyzing,
measuring, and optimizing business processes
process management matters because - CORRECT ANSWER-organizations must
be able to consistently execute their processes to deliver value to their customers
start to finish time - CORRECT ANSWER-time it takes one unit from start to
finish, total work content
cycle time - CORRECT ANSWER-time between units being finished, completion
rate
design capacity - CORRECT ANSWER-max amount of work per time period
assuming no constraints
effective capacity - CORRECT ANSWER-actual amount of work per time period
bottleneck - CORRECT ANSWER-process step that limits output, rate limiting
step
, utilization rate - CORRECT ANSWER-actual output divided by design capacity
idle time - CORRECT ANSWER-time when work is not being processed
Gantt charts - CORRECT ANSWER-- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources, suggest
areas for improvement
what is the relationship between cycle time and capacity - CORRECT ANSWER--
Cycle time is the bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the
rate limiting step
- Capacity of the system can be calculated by taking the total hours divided by the
cycle time (Design Capacity) and for Effective Capacity, you need to subtract by
the STF time first and then divide by the cycle time and add one at the end
process metrics - CORRECT ANSWER-- how long: stf time, throughput time,
cycle time
- how many: design and effective capacity
- how much used: utilization
batch size - CORRECT ANSWER-number of units that move together as a group
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
Exam Questions and Answers 100%
PASS
process management - CORRECT ANSWER-the art and science of analyzing,
measuring, and optimizing business processes
process management matters because - CORRECT ANSWER-organizations must
be able to consistently execute their processes to deliver value to their customers
start to finish time - CORRECT ANSWER-time it takes one unit from start to
finish, total work content
cycle time - CORRECT ANSWER-time between units being finished, completion
rate
design capacity - CORRECT ANSWER-max amount of work per time period
assuming no constraints
effective capacity - CORRECT ANSWER-actual amount of work per time period
bottleneck - CORRECT ANSWER-process step that limits output, rate limiting
step
, utilization rate - CORRECT ANSWER-actual output divided by design capacity
idle time - CORRECT ANSWER-time when work is not being processed
Gantt charts - CORRECT ANSWER-- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources, suggest
areas for improvement
what is the relationship between cycle time and capacity - CORRECT ANSWER--
Cycle time is the bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the
rate limiting step
- Capacity of the system can be calculated by taking the total hours divided by the
cycle time (Design Capacity) and for Effective Capacity, you need to subtract by
the STF time first and then divide by the cycle time and add one at the end
process metrics - CORRECT ANSWER-- how long: stf time, throughput time,
cycle time
- how many: design and effective capacity
- how much used: utilization
batch size - CORRECT ANSWER-number of units that move together as a group
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
