MISY 5340 EXAM 1 QUESTIONS
AND ANSWERS 100% PASS
Functional Organizational Structure - CORRECT ANSWER-Groups people by
function (sales, finance, production). Advantages: specialization and efficiency
within each function. Disadvantages: silo effect- departments focus only on their
own goals, causing poor communication across functions.
Silo Effect - CORRECT ANSWER-A functional area will perform the step in their
process without fully understanding the steps before them or the steps after. When
information doesn't flow between departments. Leads to delays, errors,
duplication, and inefficiencies. Enterprise Systems help reduce the silo effect.
Enterprise Systems (ES) - CORRECT ANSWER-Systems that support end-to-end
processes and are essential to the efficient and effective execution and
management of business process. Integrated software that connects all functions
across an organization. Example; ERP (enterprise resource planning) like SAP.
Ensures real-time data sharing and cross-department visibility.
,Business Processes - CORRECT ANSWER-A sequence of tasks across
departments to achieve a business goal. Cross functional in nature (cutting across
silos). Examples; procurement, production, fulfillment.
Procurement Process (buy) - CORRECT ANSWER-Refers to all activities
involved in buying or acquiring the materials.
Project - CORRECT ANSWER-Temporary in nature and is typically associated
with large, complex activities.
Production Process (make) - CORRECT ANSWER-Involves the actual creation
of the products within the organization.
Fulfillment (sell) - CORRECT ANSWER-selling and delivering products to
customers.
Material Planning Process (plan) - CORRECT ANSWER-Uses historical data and
sales forecasts to plan which materials will be procured and produced and in what
quantities.
Inventory & Warehouse Management (store) - CORRECT ANSWER-involved
with the storage and movement of materials.
Lifecycle Data Management (design) - CORRECT ANSWER-Supports the design
and developent of products from initial product idea stage through discontinuation
of the product.
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, Asset Management & Customer Service (service) - CORRECT ANSWER-
maintaining equipment and supporting customers.
Human Capital Management (people) - CORRECT ANSWER-focuses on people
management: recruiting, hiring, training, compensation and business management.
Project Management (projects) - CORRECT ANSWER-Used to plan and execute
large projects.
Financial Accounting (external reporting) - CORRECT ANSWER-reporting to
outside stakeholders.
Management Acounting or Controlling (CO) Processes - CORRECT ANSWER-
(track internal) focus on internal reporting to manage costs and revenues.
Global Bike Incorporated (GBI) - CORRECT ANSWER-Fictional company used
to describe the processes in our textbook. A case study company used in SAP
exercises. Makes and sells bikes and accessories worldwide. Used to illustrate real
world application of business processes.
SAP Software - CORRECT ANSWER-Market leader in ERP software. Integrates
all business processes (buy, make, sell, plan, etc). Provides real time data to
improve efficiency and decision making.
Application Layer - CORRECT ANSWER-What the application allows you to do
(create formulas or charts, compose and essay).
AND ANSWERS 100% PASS
Functional Organizational Structure - CORRECT ANSWER-Groups people by
function (sales, finance, production). Advantages: specialization and efficiency
within each function. Disadvantages: silo effect- departments focus only on their
own goals, causing poor communication across functions.
Silo Effect - CORRECT ANSWER-A functional area will perform the step in their
process without fully understanding the steps before them or the steps after. When
information doesn't flow between departments. Leads to delays, errors,
duplication, and inefficiencies. Enterprise Systems help reduce the silo effect.
Enterprise Systems (ES) - CORRECT ANSWER-Systems that support end-to-end
processes and are essential to the efficient and effective execution and
management of business process. Integrated software that connects all functions
across an organization. Example; ERP (enterprise resource planning) like SAP.
Ensures real-time data sharing and cross-department visibility.
,Business Processes - CORRECT ANSWER-A sequence of tasks across
departments to achieve a business goal. Cross functional in nature (cutting across
silos). Examples; procurement, production, fulfillment.
Procurement Process (buy) - CORRECT ANSWER-Refers to all activities
involved in buying or acquiring the materials.
Project - CORRECT ANSWER-Temporary in nature and is typically associated
with large, complex activities.
Production Process (make) - CORRECT ANSWER-Involves the actual creation
of the products within the organization.
Fulfillment (sell) - CORRECT ANSWER-selling and delivering products to
customers.
Material Planning Process (plan) - CORRECT ANSWER-Uses historical data and
sales forecasts to plan which materials will be procured and produced and in what
quantities.
Inventory & Warehouse Management (store) - CORRECT ANSWER-involved
with the storage and movement of materials.
Lifecycle Data Management (design) - CORRECT ANSWER-Supports the design
and developent of products from initial product idea stage through discontinuation
of the product.
COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED
, Asset Management & Customer Service (service) - CORRECT ANSWER-
maintaining equipment and supporting customers.
Human Capital Management (people) - CORRECT ANSWER-focuses on people
management: recruiting, hiring, training, compensation and business management.
Project Management (projects) - CORRECT ANSWER-Used to plan and execute
large projects.
Financial Accounting (external reporting) - CORRECT ANSWER-reporting to
outside stakeholders.
Management Acounting or Controlling (CO) Processes - CORRECT ANSWER-
(track internal) focus on internal reporting to manage costs and revenues.
Global Bike Incorporated (GBI) - CORRECT ANSWER-Fictional company used
to describe the processes in our textbook. A case study company used in SAP
exercises. Makes and sells bikes and accessories worldwide. Used to illustrate real
world application of business processes.
SAP Software - CORRECT ANSWER-Market leader in ERP software. Integrates
all business processes (buy, make, sell, plan, etc). Provides real time data to
improve efficiency and decision making.
Application Layer - CORRECT ANSWER-What the application allows you to do
(create formulas or charts, compose and essay).
