ADA Amendments Act (ADAAA) - ✔✔Amendments to Americans with Disabilities Act
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covering the definition of individuals regarded as having a disability, mitigating measures, and
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other rules of construction to guide the analysis of what constitutes a disability.
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ADDIE model - ✔✔Five-step instructional design process that governs the development of
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learning programs. ||
Adverse impact - ✔✔Type of discrimination that results when a neutral policy has a
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discriminatory effect; also known as disparate impact. || || || || || ||
Age Discrimination in Employment Act (ADEA) - ✔✔Act that prohibits discrimination in
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employment for persons age 40 and over. || || || || || ||
Alternative dispute resolution (ADR) - ✔✔Umbrella term used to describe a number of problem-
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solving and grievance resolution approaches.
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Americans with Disabilities Act (ADA) - ✔✔Act that prohibits discrimination against a qualified
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individual with a disability because of his/her disability.
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Analytics - ✔✔Tools that convert metrics to be used for decision support by adding context or
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further sub classifying comparison groups.
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Andragogy - ✔✔Study of how adults learn. || || || || || ||
Applicant tracking software (ATS) - ✔✔Software that provides an automated way for
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organizations to manage the recruiting process. || || || || ||
, Apprenticeship - ✔✔Relates to technical skills training; often a partnership between employers || || || || || || || || || || || ||
and unions.
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Arbitration - ✔✔Procedure in which disputes are submitted to one or more impartial persons for
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final determination.
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Assessment centers - ✔✔Assessment tools that provide candidates a wide range of leadership
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situations and problem-solving exercises. || || ||
Assignees - ✔✔Employees who work outside their home countries. || || || || || || || ||
At-will employment - ✔✔Common-law principle stating that employers have the right to hire,
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fire, demote, and promote whomever they choose for any reason unless there is a law or contract
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to the contrary and employees have the right to quit a job at any time.
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Auditory learners - ✔✔People who learn best by relying on their sense of hearing.
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Balanced scorecard - ✔✔Measurement approach that provides an overall picture of an
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organization's performance as measured against goals in finance, customers, internal business || || || || || || || || || || ||
processes, and learning and growth. || || || ||
Balance sheet - ✔✔Statement that reports the financial position of the organization at a specific
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point in time; shows assets, liabilities, and shareholder equity.
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Behavioral interview - ✔✔Type of interview that focuses on how applicants previously handled
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real situations.
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Benchmarking - ✔✔Process that compares performance levels and/or processes of one entity || || || || || || || || || || || ||
with those of another to identify performance gaps and set goals aimed at improving performance.
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