B us 110 - Ch. 10 : Motivation
Questions and answ er s w ith
accur ate r ationales(PASSED)
Motivation - answer the individual internal process that energizes, directs, and
sustains behavior.
Morale - answer employee's attitude or feeling about the job, about superiors,
and about the firm itself.
Scientific Management - answer the application of scientific principles to
management of work and workers
Physiological needs - answer the things we require for survival
Safety Needs - answer things we require for physical and emotional security
Social Needs - answer the human requirements for love and affection and a sense
of belonging
Esteem Needs - answer we require respect and recognition from others and a
sense of our own accomplishment and worth (self esteem).
, self-actualization needs - answer the need to grow, develop, and become all that
we are capable of being.
Motivation-hygiene theory - answer the idea that satisfaction and dissatisfaction
are separate and distinct dimensions
Hygiene factors - answer reduce dissatisfaction when they are present to an
acceptable degree
Theory X - answer a concept of employee motivation generally consistent with
Taylor's scientific management;assumes that employees dislike work and will
function only in a highly controlled work environment
Theory Y - answer a concept of employee motivation generally consistent with the
ideas of the human relations movement; assumes that employees accept
responsibility and work toward organization al goals, and by doing so they also
achieve personal rewards
Equity Theory - answer a theory of motivation based on the premise that people
are motivated to obtain and preserve equitable treatment for themselves
Expectancy Theory - answer a model of motivation based on the assumption that
motivation depends on how much we want something and on how likely we think
we are to get it.
MBO - answer management by objectives
Questions and answ er s w ith
accur ate r ationales(PASSED)
Motivation - answer the individual internal process that energizes, directs, and
sustains behavior.
Morale - answer employee's attitude or feeling about the job, about superiors,
and about the firm itself.
Scientific Management - answer the application of scientific principles to
management of work and workers
Physiological needs - answer the things we require for survival
Safety Needs - answer things we require for physical and emotional security
Social Needs - answer the human requirements for love and affection and a sense
of belonging
Esteem Needs - answer we require respect and recognition from others and a
sense of our own accomplishment and worth (self esteem).
, self-actualization needs - answer the need to grow, develop, and become all that
we are capable of being.
Motivation-hygiene theory - answer the idea that satisfaction and dissatisfaction
are separate and distinct dimensions
Hygiene factors - answer reduce dissatisfaction when they are present to an
acceptable degree
Theory X - answer a concept of employee motivation generally consistent with
Taylor's scientific management;assumes that employees dislike work and will
function only in a highly controlled work environment
Theory Y - answer a concept of employee motivation generally consistent with the
ideas of the human relations movement; assumes that employees accept
responsibility and work toward organization al goals, and by doing so they also
achieve personal rewards
Equity Theory - answer a theory of motivation based on the premise that people
are motivated to obtain and preserve equitable treatment for themselves
Expectancy Theory - answer a model of motivation based on the assumption that
motivation depends on how much we want something and on how likely we think
we are to get it.
MBO - answer management by objectives
