B US 110 Module 3 Ch. 7 Ch. 8
My Questions and answ er s w ith
accur ate r ationales(PASSED)
Ch. 7 Guiding the Enterprise: Leadership, Organization, and Operations - answer
The Roles of Management - answer * Interpersonal roles
- Providing leadership
* Informational roles
- Collecting and analyzing data
* Decisional roles
The Planning Function - answer * Defining the mission and values
- Strategic planning, memorialized in a Mission Statement, Vision Statement, and
Values Statement
* Assessing strengths, weaknesses, opportunities, and threats (SWOT)
* Developing forecasts
- Quantitative and qualitative forecasts
,* Analyzing the competition (SWOT)
* Establishing goals and objectives
- Goals should be specific, measurable, attainable, relevant, and time related
(SMART)
* Developing action plans
The Organizing Function - answer **The process of arranging resources to carry
out an organization's plans**
* Top managers
- Overall responsibility for the organization (CEO, CFO, COO, etc.)
- Make all *long range* plans
* Middle Managers
- Translate strategic goals and objectives into actions that allow the company to
meet those targets
* First line managers
- Oversee the work of non-managerial employees
- Put into action the plans developed at higher levels
,The Leading Function - answer **The process of influencing and motivating
people to work willingly and effectively toward common goals**
* Developing an effective leadership style
- Autocratic
- Democratic
- Laissez-faire
* Coaching and mentoring
- Translate strategic goals and objectives into actions that allow the company to
meet those targets
* Managing change
- Identify everything that needs to change
- Identify the forces acting for and against change
- Choose the approach best suited to the situation
- Reinforce changed behavior and monitor continued progress
* Building a positive organizational culture
The Controlling Function - answer **The process of keeping the company's
activities on track toward previously established goals**
* The control cycle
, - Establish performance standards (benchmarking)
- Measure performance against standards
- Respond as needed
* Crisis Management: maintaining control in extraordinary circumstances
- Contingency plans
Essential Management Skill - answer * Interpersonal skills
- Communication skills are most important
* Technical skills
- Knowledge and ability to perform the tasks required in a particular job
- Includes administrative skills
* Conceptual skills
- Ability to visualize how the pieces fit together
* Decision-making skills
- Recognize and define the problem or opportunity
- Identify and develop options
- Analyze the options
- Select the best option
- Implement the decision
My Questions and answ er s w ith
accur ate r ationales(PASSED)
Ch. 7 Guiding the Enterprise: Leadership, Organization, and Operations - answer
The Roles of Management - answer * Interpersonal roles
- Providing leadership
* Informational roles
- Collecting and analyzing data
* Decisional roles
The Planning Function - answer * Defining the mission and values
- Strategic planning, memorialized in a Mission Statement, Vision Statement, and
Values Statement
* Assessing strengths, weaknesses, opportunities, and threats (SWOT)
* Developing forecasts
- Quantitative and qualitative forecasts
,* Analyzing the competition (SWOT)
* Establishing goals and objectives
- Goals should be specific, measurable, attainable, relevant, and time related
(SMART)
* Developing action plans
The Organizing Function - answer **The process of arranging resources to carry
out an organization's plans**
* Top managers
- Overall responsibility for the organization (CEO, CFO, COO, etc.)
- Make all *long range* plans
* Middle Managers
- Translate strategic goals and objectives into actions that allow the company to
meet those targets
* First line managers
- Oversee the work of non-managerial employees
- Put into action the plans developed at higher levels
,The Leading Function - answer **The process of influencing and motivating
people to work willingly and effectively toward common goals**
* Developing an effective leadership style
- Autocratic
- Democratic
- Laissez-faire
* Coaching and mentoring
- Translate strategic goals and objectives into actions that allow the company to
meet those targets
* Managing change
- Identify everything that needs to change
- Identify the forces acting for and against change
- Choose the approach best suited to the situation
- Reinforce changed behavior and monitor continued progress
* Building a positive organizational culture
The Controlling Function - answer **The process of keeping the company's
activities on track toward previously established goals**
* The control cycle
, - Establish performance standards (benchmarking)
- Measure performance against standards
- Respond as needed
* Crisis Management: maintaining control in extraordinary circumstances
- Contingency plans
Essential Management Skill - answer * Interpersonal skills
- Communication skills are most important
* Technical skills
- Knowledge and ability to perform the tasks required in a particular job
- Includes administrative skills
* Conceptual skills
- Ability to visualize how the pieces fit together
* Decision-making skills
- Recognize and define the problem or opportunity
- Identify and develop options
- Analyze the options
- Select the best option
- Implement the decision
