1. A company uses, as part of Public
their tech support, an online
forum that has suggestions
on how to support and trou-
bleshoot Windows 10. Many
companies use and
post to this online forum. On
which type of network is the
online forum?
2. You have a Microsoft Account
for your personal use that al-
lows you to access many ser-
vices.
To answer, drag the appropri-
ate Microsoft Account Service
from the column on the left
to the definition on the right.
Each service type may be used
once, more
than once, or not at all.
3. Which is a customization that Pin and Unpin tiles
can be made to a Windows
Start menu?
4. What allows a device to join Workplace Join
a network without joining its
domain?
5. A colleague is trying to con- Remote
figure his laptop so the Help Allow Remote Assistance
, ITS Device Configuration and Management Practice Exam 3
Desk can connect to it while
he is traveling. He has asked
for your assistance. You open
the System
Properties panel and see the
following image:
Which tab should you select to
allow someone to connect to
the computer and control
it from the Internet?
Which setting must be en-
abled to allow someone to
connect to the computer and
control it from the Internet
and allow the user to view
what the person who con-
nects is doing?
6. Which two of the following, Password
if combined, is an exam- Fingerprint Scan
ple of multi-factor authentica-
tion? (Choose two)
7. You provide volunteer com- Uninstall the expiring antivirus software and enable Windows
puter support for a non-profit Defender
organization in your commu-
nity. They recently received a
donation of ten Windows 10
computers. The
antivirus software installed on
the donated computers ex-
pires the end of this month.