Core Concepts MCQs in Communication Skills

Communication Skills – Important MCQs
1. Communication is best defined as:
• a) Transfer of information from one person to another
• b) Exchange of ideas, information, and feelings
• c) Speaking fluently
• d) Writing messages
2. Which of the following is a verbal communication skill?
• a) Eye contact
• b) Tone of voice
• c) Facial expression
• d) Posture
3. The process of communication starts with:
• a) Message
• b) Sender
• c) Receiver
• d) Channel
4. Noise in communication refers to:
• a) Loud sound only
• b) Any disturbance in communication
• c) Technical fault
• d) Language difference
5. Which is NOT a type of communication?
• a) Verbal
• b) Non-verbal
• c) Written
• d) Circular
6. Active listening involves:
• a) Hearing words only
• b) Interrupting the speaker
• c) Understanding and responding
• d) Ignoring emotions
7. Body language is a part of:
• a) Verbal communication
• b) Written communication
• c) Non-verbal communication
• d) Formal communication
8. Feedback in communication helps to:
• a) End communication
• b) Delay message
• c) Ensure understanding
• d) Create noise
9. Which barrier is caused by emotions?
• a) Physical barrier
• b) Psychological barrier
• c) Language barrier
• d) Organizational barrier
10. Formal communication usually flows through: