VIVINT SHP EXAMINATION TEST 2026
QUESTIONS WITH ANSWERS GRADED A+
◉ How often should you to send back bad equipment?
Daily
Monthly
Weekly. Answer: weekly
◉ Select all that apply: What are the most important reasons to make
sure your usage is correct?
Help Supervisors with their reports/Inventory will mess up your orders.
Inventory will have to do your order manually; you can be written up.
The equipment works better when you do/Every time it is done
incorrectly a fairy losses its wings.
Auto orders will work properly.
Customers account will be billed and monitored correctly.. Answer:
◉ As long as you are following all of the proper inventory practices, you
should only ever have to request a web order for __________.
, When your auto order is not working properly
For special occasions or special parts or supplies
VIP customers
None of the above. Answer: For special occasions or special parts or
supplies
◉ Who do you contact if you did not receive the correct amount of
equipment in your order?
Inventory Control
Order Processing
Inventory Queue
Inventory Supervisors
None of the above. Answer: order processing
◉ If you do not know how to perform any of these tasks, or are not fully
confident in how to accomplish them, who should you first contact? And
where can you acquire this written information?
Fellow FSP and Inventory
Regional Manager and FSpro
FSM and KIM. Answer: Regional Manager and FSpro
QUESTIONS WITH ANSWERS GRADED A+
◉ How often should you to send back bad equipment?
Daily
Monthly
Weekly. Answer: weekly
◉ Select all that apply: What are the most important reasons to make
sure your usage is correct?
Help Supervisors with their reports/Inventory will mess up your orders.
Inventory will have to do your order manually; you can be written up.
The equipment works better when you do/Every time it is done
incorrectly a fairy losses its wings.
Auto orders will work properly.
Customers account will be billed and monitored correctly.. Answer:
◉ As long as you are following all of the proper inventory practices, you
should only ever have to request a web order for __________.
, When your auto order is not working properly
For special occasions or special parts or supplies
VIP customers
None of the above. Answer: For special occasions or special parts or
supplies
◉ Who do you contact if you did not receive the correct amount of
equipment in your order?
Inventory Control
Order Processing
Inventory Queue
Inventory Supervisors
None of the above. Answer: order processing
◉ If you do not know how to perform any of these tasks, or are not fully
confident in how to accomplish them, who should you first contact? And
where can you acquire this written information?
Fellow FSP and Inventory
Regional Manager and FSpro
FSM and KIM. Answer: Regional Manager and FSpro
