TEST BANK
INFORMATION SYSTEMS TODAY: MANAGING IN THE DIGITAL WORLD
9TH EDITION
CHAPTER NO. 01: MANAGING IN THE DIGITAL WORLD
1) Advances in cloud computing (think Gmail, Evernote, or DropBox) allow for accessing e-
mails, files, notes, and the like from different devices, enhancing portability and mobility in
computing.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
2) The use of nearly any information technology or system to support every part of the business
is known as e-business.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
3) The trend of using one's own device for communicating in the workplace is an example of
consumerization of IT.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
4) The development of low-cost computing platforms and communication technologies is an
economic change brought about by globalization enabled by information technology.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
,5) Increase in frequency of international travel, tourism, and immigration is a cultural change
brought about by globalization enabled by information technology.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
6) Globalization is the integration of economies throughout the world, enabled by innovation and
technological progress.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
7) One of the main reasons for a company to outsource its business is to focus on non-core
business activities.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
8) Countries such as India remain popular for offshore outsourcing because of rising salaries.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
9) The network effect refers to the notion that the value of a network is based on the number of
networks being used.
Answer: FALSE
AACSB: Reflective thinking
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
,Classification: Concept
10) Vendors are required by law to respect the privacy of people who make Web purchases.
Answer: FALSE
AACSB: Information technology; Ethical understanding and reasoning
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
11) Knowledge is the ability to understand information, form opinions, and make decisions or
predictions based on the information.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
12) An information system is a combination of hardware, software, and telecommunications
networks that people build and use to collect, create, and distribute data.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
13) The technical area of competency of an IS professional is the easiest to maintain in the
digital world because of the huge popularity of individual technologies.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
14) Transaction processing systems (TPS) are used by a narrow range of organizations only to
process customer transactions more efficiently.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
, Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
15) The purpose of a knowledge management system is to create, store, analyze, and manage
spatial data.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
16) Office automation systems such as Microsoft Office and the OpenOffice.org Productivity
Suite provide word processing, spreadsheet, and other personal productivity tools, enabling
knowledge workers to accomplish their tasks.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
17) IS personnel with service mentality believe that the customers own the technology and the
information and that the technology and information are there for the customers, not for the
systems personnel.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
18) The Electronic Communications Privacy Act (ECPA) offered far stronger support for e-mail
communications than it did for voice mail.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.4: Describe how computer ethics affect the use of information systems
and discuss the ethical concerns associated with information privacy and intellectual property.
Classification: Concept
INFORMATION SYSTEMS TODAY: MANAGING IN THE DIGITAL WORLD
9TH EDITION
CHAPTER NO. 01: MANAGING IN THE DIGITAL WORLD
1) Advances in cloud computing (think Gmail, Evernote, or DropBox) allow for accessing e-
mails, files, notes, and the like from different devices, enhancing portability and mobility in
computing.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
2) The use of nearly any information technology or system to support every part of the business
is known as e-business.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
3) The trend of using one's own device for communicating in the workplace is an example of
consumerization of IT.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
4) The development of low-cost computing platforms and communication technologies is an
economic change brought about by globalization enabled by information technology.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
,5) Increase in frequency of international travel, tourism, and immigration is a cultural change
brought about by globalization enabled by information technology.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
6) Globalization is the integration of economies throughout the world, enabled by innovation and
technological progress.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
7) One of the main reasons for a company to outsource its business is to focus on non-core
business activities.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
8) Countries such as India remain popular for offshore outsourcing because of rising salaries.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
9) The network effect refers to the notion that the value of a network is based on the number of
networks being used.
Answer: FALSE
AACSB: Reflective thinking
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
,Classification: Concept
10) Vendors are required by law to respect the privacy of people who make Web purchases.
Answer: FALSE
AACSB: Information technology; Ethical understanding and reasoning
Difficulty: Easy
Learning Objective: 1.1: Describe the characteristics of the digital world, contemporary societal
issues of the digital world, and IT megatrends shaping the digital future.
Classification: Concept
11) Knowledge is the ability to understand information, form opinions, and make decisions or
predictions based on the information.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
12) An information system is a combination of hardware, software, and telecommunications
networks that people build and use to collect, create, and distribute data.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
13) The technical area of competency of an IS professional is the easiest to maintain in the
digital world because of the huge popularity of individual technologies.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
14) Transaction processing systems (TPS) are used by a narrow range of organizations only to
process customer transactions more efficiently.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
, Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
15) The purpose of a knowledge management system is to create, store, analyze, and manage
spatial data.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
16) Office automation systems such as Microsoft Office and the OpenOffice.org Productivity
Suite provide word processing, spreadsheet, and other personal productivity tools, enabling
knowledge workers to accomplish their tasks.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
17) IS personnel with service mentality believe that the customers own the technology and the
information and that the technology and information are there for the customers, not for the
systems personnel.
Answer: TRUE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.2: Explain what an information system is, contrasting its data,
technology, people, and organizational components.
Classification: Concept
18) The Electronic Communications Privacy Act (ECPA) offered far stronger support for e-mail
communications than it did for voice mail.
Answer: FALSE
AACSB: Information technology
Difficulty: Easy
Learning Objective: 1.4: Describe how computer ethics affect the use of information systems
and discuss the ethical concerns associated with information privacy and intellectual property.
Classification: Concept
