MGT 3200 Kerry Sauley Exam 1 questions
and correct answers (best study guide) 2026
RATED A+
Define Management - CORRECT ANSWERS The process of working with people and resources
to accomplish organizational goals.
What are the two key concerns of management - CORRECT ANSWERS 1. Effectiveness
2. Efficiency
Define effectiveness (2) - CORRECT ANSWERS 1. doing the right things at the right time
2. goal attainment
Define efficiency - CORRECT ANSWERS minimizing the waste or reducing resource costs
What are the two relationships of efficiency and effectiveness - CORRECT ANSWERS 1.
Efficient organizations tend to be effective organizations
2. efficiency is not a guarantee of effectiveness
Ford motor company who owned jaguar in 2002 decided to trim costs in the British unit by using a ford
midsize chassis (the same used in the ford Taurus) for its jaguar x-type sedan. At the same time they
dropped the price on the x-type to less than $30k to attract more buyers. However consumers were
unimpressed and commented that the x-type had no pizzazz. Is this effective and or efficient? -
CORRECT ANSWERS ineffective but efficient
What is the relationship between efficiency and customers - CORRECT ANSWERS Efficient is
the amount of customers. Cost increase so less customers (inverse effect)
,Which of these scenarios is better?
1. A company that is effective but inefficient
2. A company that is ineffective but efficient - CORRECT ANSWERS 1. A company that is
effective but inefficient
what's the managers most important resource?
1. Material resources
2. informational resources
3. human resources
4. financial resources - CORRECT ANSWERS 3. human resources
What is injellitance composed of - CORRECT ANSWERS incompetence + jealousy
Define injellitance - CORRECT ANSWERS 1. you hire people that are inferior to yourself
2. The phenomenon where managers hire less competent people to avoid being outdone/outworked by
said new employees and possibly being replaced at their own positions
Is management an art or science? - CORRECT ANSWERS BOTH
As an academic discipline it's a science
In practice its an art
Equitinality - CORRECT ANSWERS there are many roads to success in management, leading
people
,How did management become important and why is it still significant? (2) - CORRECT ANSWERS
1. The industrial revolution forever changes how work is performed
2. The economic effects of the industrial revolution leading to the need for professional management
Where did skills transfer from? - CORRECT ANSWERS Craftsmen transferred to machinery and
decreased the labor force which increased the need for management to coordinate
Capitalism - CORRECT ANSWERS productivity goes up, prices go down, demand goes up
The management pyramid - CORRECT ANSWERS 1. First Line Managers
2. Middle Managers
3. Top Managers
First line managers (4) - CORRECT ANSWERS 1. supervisors
2. implementers that carry things out for efficiency
3. promoted out of labor (middle men) and are caught between labor and management
4. work minute to minute, day to day
Middle Managers (3) - CORRECT ANSWERS 1. interrogate, resolve conflicts with the first line
managers and labor force
2. interpret between the top and first line managers
3. more efficient than effective
Top Managers (6) - CORRECT ANSWERS 1. President, Vice President, CFO
2. Determine what business you're going to be in and how you are going to compete in that business
3. Legitimize (good corporate citizen) the organization to society
4. Mostly effectiveness oriented
, 5. Work a year, 10 years down the line
6. they plan strategically
Four things that happen in corporate downsizing - CORRECT ANSWERS 1. Management levels
are eliminated...mainly effects middle
2. The managers who remain are asked to do more work
3. The company implements new computer information technology
4. Staff management functions are farmed out to consulting firms
When you cut the cost for efficiency what happens to effectiveness - CORRECT ANSWERS
effectiveness will decrease if the cost is cut too much
What happens to your stock when your company downsizes - CORRECT ANSWERS your stock
price rises
What are the three other sets (kinds) of managers - CORRECT ANSWERS 1. Line vs. staff
managers
2. Functional vs. General Managers
3. Administration vs. Managers
Line managers (2) - CORRECT ANSWERS 1. responsible for activities that directly effect the
transformation process (process of creating the organization's basic product or service)
2. decision manager
Staff managers (4) - CORRECT ANSWERS 1. support the line managers efforts through their
special expertise
2. advice givers
3. more likely to go during downsize, located in the middle
and correct answers (best study guide) 2026
RATED A+
Define Management - CORRECT ANSWERS The process of working with people and resources
to accomplish organizational goals.
What are the two key concerns of management - CORRECT ANSWERS 1. Effectiveness
2. Efficiency
Define effectiveness (2) - CORRECT ANSWERS 1. doing the right things at the right time
2. goal attainment
Define efficiency - CORRECT ANSWERS minimizing the waste or reducing resource costs
What are the two relationships of efficiency and effectiveness - CORRECT ANSWERS 1.
Efficient organizations tend to be effective organizations
2. efficiency is not a guarantee of effectiveness
Ford motor company who owned jaguar in 2002 decided to trim costs in the British unit by using a ford
midsize chassis (the same used in the ford Taurus) for its jaguar x-type sedan. At the same time they
dropped the price on the x-type to less than $30k to attract more buyers. However consumers were
unimpressed and commented that the x-type had no pizzazz. Is this effective and or efficient? -
CORRECT ANSWERS ineffective but efficient
What is the relationship between efficiency and customers - CORRECT ANSWERS Efficient is
the amount of customers. Cost increase so less customers (inverse effect)
,Which of these scenarios is better?
1. A company that is effective but inefficient
2. A company that is ineffective but efficient - CORRECT ANSWERS 1. A company that is
effective but inefficient
what's the managers most important resource?
1. Material resources
2. informational resources
3. human resources
4. financial resources - CORRECT ANSWERS 3. human resources
What is injellitance composed of - CORRECT ANSWERS incompetence + jealousy
Define injellitance - CORRECT ANSWERS 1. you hire people that are inferior to yourself
2. The phenomenon where managers hire less competent people to avoid being outdone/outworked by
said new employees and possibly being replaced at their own positions
Is management an art or science? - CORRECT ANSWERS BOTH
As an academic discipline it's a science
In practice its an art
Equitinality - CORRECT ANSWERS there are many roads to success in management, leading
people
,How did management become important and why is it still significant? (2) - CORRECT ANSWERS
1. The industrial revolution forever changes how work is performed
2. The economic effects of the industrial revolution leading to the need for professional management
Where did skills transfer from? - CORRECT ANSWERS Craftsmen transferred to machinery and
decreased the labor force which increased the need for management to coordinate
Capitalism - CORRECT ANSWERS productivity goes up, prices go down, demand goes up
The management pyramid - CORRECT ANSWERS 1. First Line Managers
2. Middle Managers
3. Top Managers
First line managers (4) - CORRECT ANSWERS 1. supervisors
2. implementers that carry things out for efficiency
3. promoted out of labor (middle men) and are caught between labor and management
4. work minute to minute, day to day
Middle Managers (3) - CORRECT ANSWERS 1. interrogate, resolve conflicts with the first line
managers and labor force
2. interpret between the top and first line managers
3. more efficient than effective
Top Managers (6) - CORRECT ANSWERS 1. President, Vice President, CFO
2. Determine what business you're going to be in and how you are going to compete in that business
3. Legitimize (good corporate citizen) the organization to society
4. Mostly effectiveness oriented
, 5. Work a year, 10 years down the line
6. they plan strategically
Four things that happen in corporate downsizing - CORRECT ANSWERS 1. Management levels
are eliminated...mainly effects middle
2. The managers who remain are asked to do more work
3. The company implements new computer information technology
4. Staff management functions are farmed out to consulting firms
When you cut the cost for efficiency what happens to effectiveness - CORRECT ANSWERS
effectiveness will decrease if the cost is cut too much
What happens to your stock when your company downsizes - CORRECT ANSWERS your stock
price rises
What are the three other sets (kinds) of managers - CORRECT ANSWERS 1. Line vs. staff
managers
2. Functional vs. General Managers
3. Administration vs. Managers
Line managers (2) - CORRECT ANSWERS 1. responsible for activities that directly effect the
transformation process (process of creating the organization's basic product or service)
2. decision manager
Staff managers (4) - CORRECT ANSWERS 1. support the line managers efforts through their
special expertise
2. advice givers
3. more likely to go during downsize, located in the middle
