BRMP EXAM QUESTIONS AND ANSWERS
What is Portfolio Management? - Answers -Art & science of making decisions about
investment mix and policy, matching investments to objectives, asset allocation for
individuals and institutions, and balancing risks against performance.
What is a Service? - Answers -A means of delivering value to customers by facilitating
outcomes customers want to achieve.
Service value is a function of: - Answers -Utility (fitness for purpose) and Warranty
(fitness for use)
And it changes over time
Weill & Broadbent Portfolio Classification scheme: - Answers -divides portfolio into 4
classes: infrastructure, transactional, informational and strategic.
Boston Square Portfolio Classification scheme: - Answers -describes different
management styles for each class of IT investment: Strategic, High Potential, Factory,
and Support. Alternate category names: Developer, Innovator, Controller, Caretaker.
IT Governance - Answers -1) Aligns IT decision making with enterprise governance and
business unit objectives.
2) Allocates decision rights and provides the structures and process to enforce those
rights.
3) describes where decision making authority lies
RACI - Answers -Responsible, Accountable, Consulted, Informed. R= The doer.
A=Buck stops here. C = in the loop I = in the picture
Strategic Relationship Management Process - Answers -Used by BRMs and their
teams to manage their key business partner relationships. Process: initiation-->
discovery --> planning --> execution --> extend & expand
Business Relationship Management - Answers -Stimulates business demand for a
provider's products and services and ensures that the potential business value from
them is captured, optimized and recognized.
How does pain drive change? - Answers -Current problems: immediate discomfort
future problem: impending discomfort
current opportunity: loss of a gain within grasp
future opportunity: loss of a possible gain
What is Portfolio Management? - Answers -Art & science of making decisions about
investment mix and policy, matching investments to objectives, asset allocation for
individuals and institutions, and balancing risks against performance.
What is a Service? - Answers -A means of delivering value to customers by facilitating
outcomes customers want to achieve.
Service value is a function of: - Answers -Utility (fitness for purpose) and Warranty
(fitness for use)
And it changes over time
Weill & Broadbent Portfolio Classification scheme: - Answers -divides portfolio into 4
classes: infrastructure, transactional, informational and strategic.
Boston Square Portfolio Classification scheme: - Answers -describes different
management styles for each class of IT investment: Strategic, High Potential, Factory,
and Support. Alternate category names: Developer, Innovator, Controller, Caretaker.
IT Governance - Answers -1) Aligns IT decision making with enterprise governance and
business unit objectives.
2) Allocates decision rights and provides the structures and process to enforce those
rights.
3) describes where decision making authority lies
RACI - Answers -Responsible, Accountable, Consulted, Informed. R= The doer.
A=Buck stops here. C = in the loop I = in the picture
Strategic Relationship Management Process - Answers -Used by BRMs and their
teams to manage their key business partner relationships. Process: initiation-->
discovery --> planning --> execution --> extend & expand
Business Relationship Management - Answers -Stimulates business demand for a
provider's products and services and ensures that the potential business value from
them is captured, optimized and recognized.
How does pain drive change? - Answers -Current problems: immediate discomfort
future problem: impending discomfort
current opportunity: loss of a gain within grasp
future opportunity: loss of a possible gain
