HFT2220 Quizes 1-7 with Correct Answers 100%
PASS
A flex style of management means: - CORRECT ANSWER-adjusting decisions
and actions to the needs of the situation
Human skills needed by a manager include: - CORRECT ANSWER-sensitivity to
workers' personal needs.
An approach to management that blends standardization, concern with people,
and participative techniques is called: - CORRECT ANSWER-humanistic
management.
A poor work climate can cause: - CORRECT ANSWER-low productivity and
fewer customers.
When an employee has much commitment but little competence to do a job, the
best leadership style, according to situational leadership theories, is: - CORRECT
ANSWER-directing
A fear-and-punishment leadership style: - CORRECT ANSWER--works well with
people who expect it.
, -breeds resentment, low morale, and personnel problems.
-causes adversary relationships to develop.
***all of the above
Over ________% of the hospitality industry employees are women. - CORRECT
ANSWER-60
A transformational leader: - CORRECT ANSWER-acts as a coach and leads by
example.
A transactional leader: - CORRECT ANSWER-motivates through appealing to the
workers self- interest (rewards).
According to the theory of Situational Leadership the types of behaviors are: -
CORRECT ANSWER-directed and supportive.
Long-range planning to set corporate goals and develop strategies for achieving
them is called - CORRECT ANSWER-strategic planning
If a situation occurs every day, and staff is trained in the procedures, the
supervisor's need to manage is reduced to seeing that the workers meet the
standards set and dealing with unexpected events that the plan does not cover. The
term that best describes this type of management is: - CORRECT ANSWER-
management by exception
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
PASS
A flex style of management means: - CORRECT ANSWER-adjusting decisions
and actions to the needs of the situation
Human skills needed by a manager include: - CORRECT ANSWER-sensitivity to
workers' personal needs.
An approach to management that blends standardization, concern with people,
and participative techniques is called: - CORRECT ANSWER-humanistic
management.
A poor work climate can cause: - CORRECT ANSWER-low productivity and
fewer customers.
When an employee has much commitment but little competence to do a job, the
best leadership style, according to situational leadership theories, is: - CORRECT
ANSWER-directing
A fear-and-punishment leadership style: - CORRECT ANSWER--works well with
people who expect it.
, -breeds resentment, low morale, and personnel problems.
-causes adversary relationships to develop.
***all of the above
Over ________% of the hospitality industry employees are women. - CORRECT
ANSWER-60
A transformational leader: - CORRECT ANSWER-acts as a coach and leads by
example.
A transactional leader: - CORRECT ANSWER-motivates through appealing to the
workers self- interest (rewards).
According to the theory of Situational Leadership the types of behaviors are: -
CORRECT ANSWER-directed and supportive.
Long-range planning to set corporate goals and develop strategies for achieving
them is called - CORRECT ANSWER-strategic planning
If a situation occurs every day, and staff is trained in the procedures, the
supervisor's need to manage is reduced to seeing that the workers meet the
standards set and dealing with unexpected events that the plan does not cover. The
term that best describes this type of management is: - CORRECT ANSWER-
management by exception
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
