HFT2220 Quizzes Spring 2026 Exam Questions
with Answers 100% PASS
Title VII of the Civil Rights Act of 1964 makes it unlawful to discriminate in
which of the following areas of employment? - CORRECT ANSWER-Recruiting,
hiring, firing, promotions, or other employment related activities.
Human Relations theory is a theory that states that satisfying the needs of
employers is key to productivity . - CORRECT ANSWER-False
The Hotel and restaurant industry depends on large numbers of people to fill
______, ________ jobs that have little interest and no perceived future. -
CORRECT ANSWER-Entry level, low wage.
The supervisor's authority comes from: - CORRECT ANSWER-the power to hire
and fire, reward and punish; consistent disciplinary action; the acceptance of
authority by workers (all of the above)
The four main functions of management are: planning, organizing, controlling, and
interpersonal skills. - CORRECT ANSWER-False
,Exempt employees are covered by the federal and state wage and hour laws -
CORRECT ANSWER-False
One of the four essential features of scientific management is the standardization
of work procedures, tools, and conditions of guests. - CORRECT ANSWER-False
According to McGregor, the autocratic style is typical of which theory -
CORRECT ANSWER-Theory X
A small mistake or oversight made by a poorly trained employee can have
enormous impact. - CORRECT ANSWER-True
An approach to management that blends scientific approach, concern with people,
and participative management practices is called: - CORRECT ANSWER-
Humanistic Management
An established routine or set of procedures used in a recurring situation is known
as a: - CORRECT ANSWER-Standing Plan
You can reduce the degree of risk when: - CORRECT ANSWER-You collect
relevant data and apply it to your forecast.
A budget is an __________ plan for the income and _________ of money for a
given period. - CORRECT ANSWER-operational, expenditure
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
, During certain parts of the day in the hospitality industry, the job controls the
supervisor and you cannot plan for this time in your schedule. - CORRECT
ANSWER-True
A diagram of a sequence of activities to complete a project which shows the time
for each activity and plans for activities that can be done ahead of time or
simultaneously is a: - CORRECT ANSWER-PERT
Which of the following is false regarding a standing plan? - CORRECT ANSWER-
Rigidity is not a potential drawback of a standing plan.
Unity of command refers to the: - CORRECT ANSWER-Principle that each
person should have only one boss.
In forecasting, if conditions tomorrow will be the same as yesterday you should
assume: - CORRECT ANSWER-sales will be the same.
Risk is the degree of certainty about the future - CORRECT ANSWER-False
Mark is the manager of a popular local bistro. The staff in this bistro is trained
extensively before they can work on their own. While at work Mark only watches
to be sure everyone on the staff is carrying out their responsibilities. Occasionally,
when an unexpected event occurs, Mark takes action. Mark is managing by: -
CORRECT ANSWER-Exception
Listening is the second half of the communication process- the most neglected half
and sometimes the most important. - CORRECT ANSWER-True
with Answers 100% PASS
Title VII of the Civil Rights Act of 1964 makes it unlawful to discriminate in
which of the following areas of employment? - CORRECT ANSWER-Recruiting,
hiring, firing, promotions, or other employment related activities.
Human Relations theory is a theory that states that satisfying the needs of
employers is key to productivity . - CORRECT ANSWER-False
The Hotel and restaurant industry depends on large numbers of people to fill
______, ________ jobs that have little interest and no perceived future. -
CORRECT ANSWER-Entry level, low wage.
The supervisor's authority comes from: - CORRECT ANSWER-the power to hire
and fire, reward and punish; consistent disciplinary action; the acceptance of
authority by workers (all of the above)
The four main functions of management are: planning, organizing, controlling, and
interpersonal skills. - CORRECT ANSWER-False
,Exempt employees are covered by the federal and state wage and hour laws -
CORRECT ANSWER-False
One of the four essential features of scientific management is the standardization
of work procedures, tools, and conditions of guests. - CORRECT ANSWER-False
According to McGregor, the autocratic style is typical of which theory -
CORRECT ANSWER-Theory X
A small mistake or oversight made by a poorly trained employee can have
enormous impact. - CORRECT ANSWER-True
An approach to management that blends scientific approach, concern with people,
and participative management practices is called: - CORRECT ANSWER-
Humanistic Management
An established routine or set of procedures used in a recurring situation is known
as a: - CORRECT ANSWER-Standing Plan
You can reduce the degree of risk when: - CORRECT ANSWER-You collect
relevant data and apply it to your forecast.
A budget is an __________ plan for the income and _________ of money for a
given period. - CORRECT ANSWER-operational, expenditure
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
, During certain parts of the day in the hospitality industry, the job controls the
supervisor and you cannot plan for this time in your schedule. - CORRECT
ANSWER-True
A diagram of a sequence of activities to complete a project which shows the time
for each activity and plans for activities that can be done ahead of time or
simultaneously is a: - CORRECT ANSWER-PERT
Which of the following is false regarding a standing plan? - CORRECT ANSWER-
Rigidity is not a potential drawback of a standing plan.
Unity of command refers to the: - CORRECT ANSWER-Principle that each
person should have only one boss.
In forecasting, if conditions tomorrow will be the same as yesterday you should
assume: - CORRECT ANSWER-sales will be the same.
Risk is the degree of certainty about the future - CORRECT ANSWER-False
Mark is the manager of a popular local bistro. The staff in this bistro is trained
extensively before they can work on their own. While at work Mark only watches
to be sure everyone on the staff is carrying out their responsibilities. Occasionally,
when an unexpected event occurs, Mark takes action. Mark is managing by: -
CORRECT ANSWER-Exception
Listening is the second half of the communication process- the most neglected half
and sometimes the most important. - CORRECT ANSWER-True
