WGUl D099l Finall Examl (NEWl 2025/l
2026l Update)l Salesl Managementl Guide|l
Questionsl &l Answersl |l Gradel A|l 100%l
Correctl (Verifiedl Solutions)
QUESTION
Behaviorall Checklistsl andl Scales
Answer:
Supervisorsl recordl behaviorsl thatl theyl judgel tol bel relevantl tol jobl performance
QUESTION
Jointl R&Dl Agreements
Answer:
Businessesl joinl tol developl al specificl productl orl service
QUESTION
Customerl Attrition
Answer:
Thel inevitablel lossl ofl customersl overl al periodl ofl time
QUESTION
Disparatel Treatment
Answer:
Intentionall discrimination
,QUESTION
Disparatel Impact
Answer:
Unintentionall discrimination
QUESTION
Salesl Performancel Incentivel Fundl (SPIF)
Answer:
Al financiall incentivel thatl encouragesl salesl forl al specificl iteml orl groupl ofl items
QUESTION
Behaviorallyl Anchoredl Ratingl Scale
Answer:
Usesl specificl descriptionsl ofl actuall behaviorsl tol ratel variousl levelsl ofl performance
QUESTION
Onl Targetl Earningsl (OTE)
Answer:
Salesl quotal =l thel earningsl wel wantl salesl peoplel tol have
QUESTION
Qualitativel (Subjective)l Forecastingl Methods
Answer:
Customerl Opinion
Salesl Forcel Composite
Juryl ofl Executivel Opinion
Expertl Opinion
Delphil Technique
,QUESTION
Quantitativel (Objective)l Forecastingl Methods
Answer:
Timel Seriesl Techniques
Rolloverl Technique
Simplel Movingl Average
Weightedl Movingl Average
Exponentiall Smoothing
Averagel Dailyl Sales
Decomposition
QUESTION
Expensel Ratios
Answer:
Capturel howl muchl itl costsl tol achievel certainl salesl outcomes
QUESTION
Accountl Developmentl Ratios
Answer:
Capturel howl welll salespeoplel arel earningl thel potentiall businessl thatl existsl inl theirl
territories
QUESTION
Customerl Relationshipl Managementl (CRM)
Answer:
Al businessl philosophyl andl setl ofl strategies,l programs,l andl systemsl thatl focusl onl
identifyingl andl buildingl loyaltyl amongl thel firm'sl mostl valuedl customers
, QUESTION
Predictivel Forecasting
Answer:
Basedl onl historicall salesl performancel andl thel currentl statel ofl thel salesl pipeline,l
predictivel analyticsl canl depictl thel outcomel ofl thel currentl dealsl inl thel pipelinel forl eachl
salesperson.
QUESTION
Predictl Customerl Attrition
Answer:
Predictivel salesl analyticsl canl raisel awarenessl withl salesl managersl aboutl customerl
attrition,l basedl onl satisfaction,l usage,l andl historicall trends.
QUESTION
Salesl (Person)l Performancel Monitoring
Answer:
Predictivel salesl analyticsl assistl salesl managersl inl customizingl theirl coachingl strategyl
withl theirl salesl team.
QUESTION
Salesl Growth
Answer:
Thel percentagel changel inl salesl volumel orl valuel overl al givenl period
QUESTION
Cannibalizationl Rate
Answer:
2026l Update)l Salesl Managementl Guide|l
Questionsl &l Answersl |l Gradel A|l 100%l
Correctl (Verifiedl Solutions)
QUESTION
Behaviorall Checklistsl andl Scales
Answer:
Supervisorsl recordl behaviorsl thatl theyl judgel tol bel relevantl tol jobl performance
QUESTION
Jointl R&Dl Agreements
Answer:
Businessesl joinl tol developl al specificl productl orl service
QUESTION
Customerl Attrition
Answer:
Thel inevitablel lossl ofl customersl overl al periodl ofl time
QUESTION
Disparatel Treatment
Answer:
Intentionall discrimination
,QUESTION
Disparatel Impact
Answer:
Unintentionall discrimination
QUESTION
Salesl Performancel Incentivel Fundl (SPIF)
Answer:
Al financiall incentivel thatl encouragesl salesl forl al specificl iteml orl groupl ofl items
QUESTION
Behaviorallyl Anchoredl Ratingl Scale
Answer:
Usesl specificl descriptionsl ofl actuall behaviorsl tol ratel variousl levelsl ofl performance
QUESTION
Onl Targetl Earningsl (OTE)
Answer:
Salesl quotal =l thel earningsl wel wantl salesl peoplel tol have
QUESTION
Qualitativel (Subjective)l Forecastingl Methods
Answer:
Customerl Opinion
Salesl Forcel Composite
Juryl ofl Executivel Opinion
Expertl Opinion
Delphil Technique
,QUESTION
Quantitativel (Objective)l Forecastingl Methods
Answer:
Timel Seriesl Techniques
Rolloverl Technique
Simplel Movingl Average
Weightedl Movingl Average
Exponentiall Smoothing
Averagel Dailyl Sales
Decomposition
QUESTION
Expensel Ratios
Answer:
Capturel howl muchl itl costsl tol achievel certainl salesl outcomes
QUESTION
Accountl Developmentl Ratios
Answer:
Capturel howl welll salespeoplel arel earningl thel potentiall businessl thatl existsl inl theirl
territories
QUESTION
Customerl Relationshipl Managementl (CRM)
Answer:
Al businessl philosophyl andl setl ofl strategies,l programs,l andl systemsl thatl focusl onl
identifyingl andl buildingl loyaltyl amongl thel firm'sl mostl valuedl customers
, QUESTION
Predictivel Forecasting
Answer:
Basedl onl historicall salesl performancel andl thel currentl statel ofl thel salesl pipeline,l
predictivel analyticsl canl depictl thel outcomel ofl thel currentl dealsl inl thel pipelinel forl eachl
salesperson.
QUESTION
Predictl Customerl Attrition
Answer:
Predictivel salesl analyticsl canl raisel awarenessl withl salesl managersl aboutl customerl
attrition,l basedl onl satisfaction,l usage,l andl historicall trends.
QUESTION
Salesl (Person)l Performancel Monitoring
Answer:
Predictivel salesl analyticsl assistl salesl managersl inl customizingl theirl coachingl strategyl
withl theirl salesl team.
QUESTION
Salesl Growth
Answer:
Thel percentagel changel inl salesl volumel orl valuel overl al givenl period
QUESTION
Cannibalizationl Rate
Answer:
