LSU ISDS 3115 EXAM 1 QUESTIONS AND ANSWERS
TESTED AND APPROVED GRADED A+ 2025/2026
NEW UPDATE
The impact of strategies on the general direction and basic character of a company is
a. short range
b. medium range
c. long range
M
d. temporal
e. minimal --ANSWER--c. long range
ED
The fundamental purpose of an organization's mission statement is to
a. create a good human relations climate in the organization
ST
b. define the organization's purpose in society
c. define the operational structure of the organization
U
d. generate good public relations for the organization
e. define the functional areas required by the organization --ANSWER--b. define the
D
organization's purpose in society
Y
Which of the following is true?
a. Corporate mission is shaped by functional strategies.
b. Corporate strategy is shaped by functional strategies.
c. Functional strategies are shaped by corporate strategy.
d. External conditions are shaped by corporate mission.
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,e. Functional area missions are merged to become the organizational mission. --ANSWER--
c. Functional strategies are shaped by corporate strategy.
According to the authors, which of the following strategic concepts allow firms to achieve
their
missions?
a. productivity, efficiency, and quality leadership
b. differentiation, cost leadership, and quick response
M
c. differentiation, quality leadership, and quick response
d. distinctive competency, cost leadership, and experience
ED
e. differentiation, distinctive competency, quality leadership, and capacity --ANSWER--b.
differentiation, cost leadership, and quick response
ST
A firm can effectively use its operations function to yield competitive advantage via all of the
following except
a. customization of the product
U
b. setting equipment utilization goals below the industry average
D
c. speed of delivery
Y
d. constant innovation of new products
e. maintain a variety of product options --ANSWER--b. setting equipment utilization goals
below the industry average
Which of the following has progressed the furthest along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
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,c. iPods
d. LCD & plasma TVs
e. Xbox 360 --ANSWER--a. drive-thru restaurants
The ability of an organization to produce goods or services that have some uniqueness in
their characteristics is
a. mass production
b. time-based competition
M
c. competing on productivity
d. competing on flexibility
ED
e. competing on differentiation --ANSWER--e. competing on differentiation
ST
Which of the following has made the least progress along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
U
c. iPods
D
d. LCD & plasma TVs
e. Xbox 360 --ANSWER--e. Xbox 360
Y
A strategy is a(n)
a. set of opportunities in the marketplace
b. broad statement of purpose
c. simulation used to test various product line options
d. plan for cost reduction
e. action plan to achieve the mission --ANSWER--e. action plan to achieve the mission
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, Which of the following statements best characterizes delivery reliability?
a. a company that always delivers on the same day of the week
b. a company that always delivers at the promised time
c. a company that delivers more frequently than its competitors
d. a company that delivers faster than its competitors
e. a company that has a computerized delivery scheduling system --ANSWER--b. a company
that always delivers at the promised time
M
Which of the following is an example of competing on the basis of differentiation?
ED
a. A firm manufactures its product with less raw material waste than its competitors do.
b. A firm's products are introduced into the market faster than its competitors' products are.
ST
c. A firm's distribution network routinely delivers its product on time.
d. A firm offers more reliable products than its competitors do.
e. A firm advertises more than its competitors do. --ANSWER--d. A firm offers more
U
reliable products than its competitors do.
D
The ability of an organization to produce services that, by utilizing the consumer's five
Y
senses, have
some uniqueness in their characteristics is
a. mass production
b. time-based competition
c. differentiation
d. flexible response
e. experience differentiation --ANSWER--e. experience differentiation
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TESTED AND APPROVED GRADED A+ 2025/2026
NEW UPDATE
The impact of strategies on the general direction and basic character of a company is
a. short range
b. medium range
c. long range
M
d. temporal
e. minimal --ANSWER--c. long range
ED
The fundamental purpose of an organization's mission statement is to
a. create a good human relations climate in the organization
ST
b. define the organization's purpose in society
c. define the operational structure of the organization
U
d. generate good public relations for the organization
e. define the functional areas required by the organization --ANSWER--b. define the
D
organization's purpose in society
Y
Which of the following is true?
a. Corporate mission is shaped by functional strategies.
b. Corporate strategy is shaped by functional strategies.
c. Functional strategies are shaped by corporate strategy.
d. External conditions are shaped by corporate mission.
Page 1 of 100
,e. Functional area missions are merged to become the organizational mission. --ANSWER--
c. Functional strategies are shaped by corporate strategy.
According to the authors, which of the following strategic concepts allow firms to achieve
their
missions?
a. productivity, efficiency, and quality leadership
b. differentiation, cost leadership, and quick response
M
c. differentiation, quality leadership, and quick response
d. distinctive competency, cost leadership, and experience
ED
e. differentiation, distinctive competency, quality leadership, and capacity --ANSWER--b.
differentiation, cost leadership, and quick response
ST
A firm can effectively use its operations function to yield competitive advantage via all of the
following except
a. customization of the product
U
b. setting equipment utilization goals below the industry average
D
c. speed of delivery
Y
d. constant innovation of new products
e. maintain a variety of product options --ANSWER--b. setting equipment utilization goals
below the industry average
Which of the following has progressed the furthest along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
Page 2 of 100
,c. iPods
d. LCD & plasma TVs
e. Xbox 360 --ANSWER--a. drive-thru restaurants
The ability of an organization to produce goods or services that have some uniqueness in
their characteristics is
a. mass production
b. time-based competition
M
c. competing on productivity
d. competing on flexibility
ED
e. competing on differentiation --ANSWER--e. competing on differentiation
ST
Which of the following has made the least progress along its product life cycle?
a. drive-thru restaurants
b. Internet search engines
U
c. iPods
D
d. LCD & plasma TVs
e. Xbox 360 --ANSWER--e. Xbox 360
Y
A strategy is a(n)
a. set of opportunities in the marketplace
b. broad statement of purpose
c. simulation used to test various product line options
d. plan for cost reduction
e. action plan to achieve the mission --ANSWER--e. action plan to achieve the mission
Page 3 of 100
, Which of the following statements best characterizes delivery reliability?
a. a company that always delivers on the same day of the week
b. a company that always delivers at the promised time
c. a company that delivers more frequently than its competitors
d. a company that delivers faster than its competitors
e. a company that has a computerized delivery scheduling system --ANSWER--b. a company
that always delivers at the promised time
M
Which of the following is an example of competing on the basis of differentiation?
ED
a. A firm manufactures its product with less raw material waste than its competitors do.
b. A firm's products are introduced into the market faster than its competitors' products are.
ST
c. A firm's distribution network routinely delivers its product on time.
d. A firm offers more reliable products than its competitors do.
e. A firm advertises more than its competitors do. --ANSWER--d. A firm offers more
U
reliable products than its competitors do.
D
The ability of an organization to produce services that, by utilizing the consumer's five
Y
senses, have
some uniqueness in their characteristics is
a. mass production
b. time-based competition
c. differentiation
d. flexible response
e. experience differentiation --ANSWER--e. experience differentiation
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