NCLEX Practice Quiz #2 Newest 2026
Questions and Correct Answers Already
Graded A+
She decides to illustrate the organizational structure. Which of the following
elements is NOT included?
A. Level of authority
B. Lines of communication
C. Span of control
D. Unity of direction - CORRECT ANSWER-Answer: D. Unity of direction
Unity of direction is a management principle, not an element of an organizational
structure.
She plans of assigning competent people to fill the roles designed in the
hierarchy. Which process refers to this?
A. Staffing
,B. Scheduling
C. Recruitment
D. Induction - CORRECT ANSWER-Answer: A. Staffing
Staffing is a management function involving putting the best people to accomplish
tasks and activities to attain the goals of the organization.
Katherine is a young Unit Manager of the Pediatric Ward. Most of her staff nurses
are senior to her, very articulate, confident and sometimes aggressive. Katherine
feels uncomfortable believing that she is the scapegoat of everything that goes
wrong in her department. Which of the following is the best action that she must
take?
A. Identify the source of the conflict and understand the points of friction
B. Disregard what she feels and continue to work independently
C. Seek help from the Director of Nursing
D. Quit her job and look for another employment. - CORRECT ANSWER-
Answer: A. Identify the source of the conflict and understand the points of friction
This involves a problem solving approach, which addresses the root cause of the
problem.
, As a young manager, she knows that conflict occurs in any organization. Which of
the following statements regarding conflict is NOT true?
A. Can be destructive if the level is too high
B. Is not beneficial; hence it should be prevented at all times
C. May result in poor performance
D. May create leaders - CORRECT ANSWER-Answer: B. Is not beneficial; hence
it should be prevented at all times
Conflicts are beneficial because it surfaces out issues in the open and can be
solved right away. Likewise, members of the team become more conscientious
with their work when they are aware that other members of the team are
watching them.
Katherine tells one of the staff, "I don't have time to discuss the matter with you
now. See me in my office later" when the latter asks if they can talk about an
issue. Which of the following conflict resolution strategies did she use?
A. Smoothing
B. Compromise
C. Avoidance
D. Restriction - CORRECT ANSWER-Answer: C. Avoidance