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cmaa benchmark Questions and Answers with
Solutions UPDATED!!!
to improve accuracy in data entry - ANSWER Which of the
following is a
purpose of an encounter form?
Explanation of Benefits (EOB) - ANSWER A medical
administrative assistant is posting Medicare payments. Which of
the following types of notices sent to the patient by the third-
party payer refers to how much payment the provider received
for services rendered to the patient and the patient's financial
responsibilities?
1 day before the appointment - ANSWER A patient is scheduled
for a follow-up appointment in 6 months. At which of the
following times should the medical administrative assistant call
to remind the patient of the appointment?
ADAAA - ANSWER Which of the following acts prohibits
discrimination based on a disability?
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Label the paper charts with the new EHR patient Identification
numbers, - ANSWER A medical administrative assistant should
take which of the following actions to avoid the creation of
duplicate files during the transition from paper files to an
electronic health record (EHR) system?
ICD-10-CM - ANSWER A medical administrative assistant in an
outpatient clinic is preparing to review the billing codes that
describe the reason for seeing a patient and the necessity of
any procedures performed. Which of the following codes
should the assistant use?
new claim - ANSWER A medical administrative assistant is
reviewing a denied claim that they belleve was denied due to a
coding error. Which of the following should the assistant
submit?
Sphygmomanometer - ANSWER Which of the following devices
is used along with a stethoscope to measure a patient's blood
pressure?
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Processing new patient registration paperwork - ANSWER
Which of the following tasks is within a medical administrative
assistant's scope of practice?
A medical administrative assistant is communicating with a
patient over the telephone. Which of the following actions
should the assistant take? - ANSWER speak slowly and clearly
collect the copayment for the visit - ANSWER Which of the
following steps can be performed by a medical administrative
assistant at both check-in and check-out?
The patients identity - ANSWER A medical administrative
assistant is preparing to call a patient to schedule a telehealth
appointment. Which of the following should the assistant verify
with the patient first?
Check that the patient signed and dated the pattent
Information form. - ANSWER Which of the following is an
appropriate action to take when updating patient demographic
information?
cmaa benchmark Questions and Answers with
Solutions UPDATED!!!
to improve accuracy in data entry - ANSWER Which of the
following is a
purpose of an encounter form?
Explanation of Benefits (EOB) - ANSWER A medical
administrative assistant is posting Medicare payments. Which of
the following types of notices sent to the patient by the third-
party payer refers to how much payment the provider received
for services rendered to the patient and the patient's financial
responsibilities?
1 day before the appointment - ANSWER A patient is scheduled
for a follow-up appointment in 6 months. At which of the
following times should the medical administrative assistant call
to remind the patient of the appointment?
ADAAA - ANSWER Which of the following acts prohibits
discrimination based on a disability?
,2|Page
Label the paper charts with the new EHR patient Identification
numbers, - ANSWER A medical administrative assistant should
take which of the following actions to avoid the creation of
duplicate files during the transition from paper files to an
electronic health record (EHR) system?
ICD-10-CM - ANSWER A medical administrative assistant in an
outpatient clinic is preparing to review the billing codes that
describe the reason for seeing a patient and the necessity of
any procedures performed. Which of the following codes
should the assistant use?
new claim - ANSWER A medical administrative assistant is
reviewing a denied claim that they belleve was denied due to a
coding error. Which of the following should the assistant
submit?
Sphygmomanometer - ANSWER Which of the following devices
is used along with a stethoscope to measure a patient's blood
pressure?
, 3|Page
Processing new patient registration paperwork - ANSWER
Which of the following tasks is within a medical administrative
assistant's scope of practice?
A medical administrative assistant is communicating with a
patient over the telephone. Which of the following actions
should the assistant take? - ANSWER speak slowly and clearly
collect the copayment for the visit - ANSWER Which of the
following steps can be performed by a medical administrative
assistant at both check-in and check-out?
The patients identity - ANSWER A medical administrative
assistant is preparing to call a patient to schedule a telehealth
appointment. Which of the following should the assistant verify
with the patient first?
Check that the patient signed and dated the pattent
Information form. - ANSWER Which of the following is an
appropriate action to take when updating patient demographic
information?
