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CMAA Study Guide 2.0 Questions and Answers with
Solutions UPDATED!!!
A medical administrative assistant is providing a patient with
instructions about an upcoming mammogram. Which of the
following actions should the assistant take to ensure patient
understanding? - ANSWER Ask the patient to restate the
instructions.
A medical administrative assistant is creating a business
correspondence. Which of the following salutations is
appropriate for the assistant to use? - ANSWER Dear Mr.
Goodwin
Which of the following is the amount the medical
administrative assistant should submit to the secondary
insurance carrier if the encounter balance is $360 and the
patient has two plans with an 80/20 split? - ANSWER $72
After deactivating the security system, which of the following
actions should a medical administrative assistant take next
when opening the office in the morning? - ANSWER Access the
answering service.
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Which of the following actions is appropriate for a medical
administrative assistant to take when processing incoming mail?
- ANSWER Shred unwanted mail.
A patient who has Medicare insurance is covered for both
inpatient and outpatient services under the same part of
Medicare. Which of the following parts of Medicare covers the
patient? - ANSWER Part C
A medical administrative assistant is asked to schedule a CXR for
a patient. The assistant should make an appointment for which
of the following? - ANSWER An x-ray of the chest.
Which of the following is the purpose of a matrix? - ANSWER To
indicate when a provider is unavailable to treat patients.
Which of the following is the primary reason for a medical
administrative assistant to document no-shows and
cancellations with less than 24 hr notice? - ANSWER To maintain
scheduling integrity
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Which of the following actions is appropriate for medical
administrative assistant to take when providing preoperative
instructions to a patient who is anxious? - ANSWER Allow extra
time to reinforce the instructions.
Which of the following is a step in the annotation process? -
ANSWER Highlighting text
Obtaining vital signs against a patient's will is an example of
which of the following offences? - ANSWER Battery
After opening a report from a patient's previous provider, which
of the following is the medical administrative assistant's next
step? - ANSWER Give the report to the patient's current
provider for review.
When a medical administrative assistant makes arrangements
for a staff member to attend a conference, which of the
following is the most important step for keeping the office
informed? - ANSWER Distribute the travel itinerary.
CMAA Study Guide 2.0 Questions and Answers with
Solutions UPDATED!!!
A medical administrative assistant is providing a patient with
instructions about an upcoming mammogram. Which of the
following actions should the assistant take to ensure patient
understanding? - ANSWER Ask the patient to restate the
instructions.
A medical administrative assistant is creating a business
correspondence. Which of the following salutations is
appropriate for the assistant to use? - ANSWER Dear Mr.
Goodwin
Which of the following is the amount the medical
administrative assistant should submit to the secondary
insurance carrier if the encounter balance is $360 and the
patient has two plans with an 80/20 split? - ANSWER $72
After deactivating the security system, which of the following
actions should a medical administrative assistant take next
when opening the office in the morning? - ANSWER Access the
answering service.
,2|Page
Which of the following actions is appropriate for a medical
administrative assistant to take when processing incoming mail?
- ANSWER Shred unwanted mail.
A patient who has Medicare insurance is covered for both
inpatient and outpatient services under the same part of
Medicare. Which of the following parts of Medicare covers the
patient? - ANSWER Part C
A medical administrative assistant is asked to schedule a CXR for
a patient. The assistant should make an appointment for which
of the following? - ANSWER An x-ray of the chest.
Which of the following is the purpose of a matrix? - ANSWER To
indicate when a provider is unavailable to treat patients.
Which of the following is the primary reason for a medical
administrative assistant to document no-shows and
cancellations with less than 24 hr notice? - ANSWER To maintain
scheduling integrity
, 3|Page
Which of the following actions is appropriate for medical
administrative assistant to take when providing preoperative
instructions to a patient who is anxious? - ANSWER Allow extra
time to reinforce the instructions.
Which of the following is a step in the annotation process? -
ANSWER Highlighting text
Obtaining vital signs against a patient's will is an example of
which of the following offences? - ANSWER Battery
After opening a report from a patient's previous provider, which
of the following is the medical administrative assistant's next
step? - ANSWER Give the report to the patient's current
provider for review.
When a medical administrative assistant makes arrangements
for a staff member to attend a conference, which of the
following is the most important step for keeping the office
informed? - ANSWER Distribute the travel itinerary.
