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CMAA Exam 2 Questions and Answers with Solutions
UPDATED!!!
An office manager asks a medical administrative assistant to
mail a letter to a patient who is being dismissed from the
practice. Which of the following methods should the assistant
use to mail the letter? - ANSWER certified mail
A medical administrative assistant should verify a patient's CPT
code for which of the following processes? - ANSWER obtaining
prior authorization
Prior to an invasive procedure, a patient asks a medical
administrative assistant about other options that are available.
Which of the following actions should the assistant take? -
ANSWER advise the patient to ask the provider about
alternatives
Which of the following abbreviations should a medical
administrative assistant use to document a patient history of a
stroke? - ANSWER CVA
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Which of the following items is appropriate to purchase with
petty cash? - ANSWER postage owed for an equipment delivery
When performing closing procedures for the day, which of the
following must be secured with a lock and key? - ANSWER
provider's prescription pad
Which of the following is the abbreviation for an
electroencephalogram? - ANSWER EEG
A medical administrative assistant observes another office
worker altering notes in a patient's record to justify medical
necessity so that payment is made. What is this type of action
considered? - ANSWER fraud
A patient receives an explanation of benefits stating services
will not be covered because out-of-pocket medical expenses
have not been met. The amount owed is defined as which of
the following? - ANSWER deductible
Which of the following is an example of open hours scheduling?
- ANSWER patients arrive at their own convenience
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Which of the following is the most efficient method for a
medical administrative assistant to collect payment for
services? - ANSWER collect due amounts at the time of the
patient's visit
Which of the following medical terms refers to the removal of
all or part of an organ or tissue? - ANSWER lymphadenectomy
A patient refuses to pay his copayment. Which of the following
actions should the medical administrative assistant take? -
ANSWER inform the patient that the copayment is due at the
time of service
A third-party payer is requesting documentation to support
billed services. Which of the following is the appropriate
document the medical administrative assistant should forward
to the third-party payer? - ANSWER progress notes
Which of the following actions is a medical administrative
assistant's priority when pulling daily charts? - ANSWER review
the appointment schedule
CMAA Exam 2 Questions and Answers with Solutions
UPDATED!!!
An office manager asks a medical administrative assistant to
mail a letter to a patient who is being dismissed from the
practice. Which of the following methods should the assistant
use to mail the letter? - ANSWER certified mail
A medical administrative assistant should verify a patient's CPT
code for which of the following processes? - ANSWER obtaining
prior authorization
Prior to an invasive procedure, a patient asks a medical
administrative assistant about other options that are available.
Which of the following actions should the assistant take? -
ANSWER advise the patient to ask the provider about
alternatives
Which of the following abbreviations should a medical
administrative assistant use to document a patient history of a
stroke? - ANSWER CVA
,2|Page
Which of the following items is appropriate to purchase with
petty cash? - ANSWER postage owed for an equipment delivery
When performing closing procedures for the day, which of the
following must be secured with a lock and key? - ANSWER
provider's prescription pad
Which of the following is the abbreviation for an
electroencephalogram? - ANSWER EEG
A medical administrative assistant observes another office
worker altering notes in a patient's record to justify medical
necessity so that payment is made. What is this type of action
considered? - ANSWER fraud
A patient receives an explanation of benefits stating services
will not be covered because out-of-pocket medical expenses
have not been met. The amount owed is defined as which of
the following? - ANSWER deductible
Which of the following is an example of open hours scheduling?
- ANSWER patients arrive at their own convenience
, 3|Page
Which of the following is the most efficient method for a
medical administrative assistant to collect payment for
services? - ANSWER collect due amounts at the time of the
patient's visit
Which of the following medical terms refers to the removal of
all or part of an organ or tissue? - ANSWER lymphadenectomy
A patient refuses to pay his copayment. Which of the following
actions should the medical administrative assistant take? -
ANSWER inform the patient that the copayment is due at the
time of service
A third-party payer is requesting documentation to support
billed services. Which of the following is the appropriate
document the medical administrative assistant should forward
to the third-party payer? - ANSWER progress notes
Which of the following actions is a medical administrative
assistant's priority when pulling daily charts? - ANSWER review
the appointment schedule
