WGUl D469l Objectivel Assessmentl (NEWl
2026/l 2027l Update)l Quality,l Continuousl
Improvement,l andl Leanl Sixl Sigmal
Guide|l Questionsl &l Answersl |l Gradel A|l
100%l Correctl (Verifiedl Solutions)
QUESTION
Benefitsl ofl havingl internationall standards
Answer:
increasel thel safety,l quality,l reliability,l andl effectivenessl ofl goodsl andl servicesl aroundl
thel world-l makesl lifel easierl forl everyone.
ex:l ISOl setl thel standardsl forl howl creditl cardsl arel supposedl tol bel made
QUESTION
partnering
Answer:
Al relationshipl betweenl al companyl andl itsl supplierl basedl onl mutuall qualityl standards.
QUESTION
productionl index
Answer:
Thel ratiol ofl qualityl costl tol finall productl units.
,QUESTION
productivity
Answer:
Al measurel ofl effectivenessl inl convertingl resourcesl intol products,l generallyl computedl asl
outputl dividedl byl input.
QUESTION
qualityl circles
Answer:
Al small,l voluntaryl groupl (team)l ofl workersl andl supervisorsl formedl tol addressl qualityl
problemsl inl theirl area.
QUESTION
preventionl costs
Answer:
Costsl incurredl duringl productl designl andl manufacturingl thatl preventl nonconformancel tol
specifications.
QUESTION
Statisticall processl control
Answer:
, al systeml thatl determinesl ifl al processl isl withinl thel statisticall control
QUESTION
Servicel design
Answer:
Creatingl servicesl thatl meetl customerl expectations.
QUESTION
DMAIC:l Definel Phase
Answer:
Stepl 1:l Developl probleml andl goall statement
Stepl 2:l Developl projectl charter
Stepl 3:l Developl SIPOCl diagram
QUESTION
Probleml andl goall statements
Answer:
Whatl isl thel probleml orl opportunityl thisl projectl isl lookingl tol achieve?
-l probleml shouldl bel recurring,l specific,l measurable,l relevant,l andl significant
-l goall shouldl bel SMART
2026/l 2027l Update)l Quality,l Continuousl
Improvement,l andl Leanl Sixl Sigmal
Guide|l Questionsl &l Answersl |l Gradel A|l
100%l Correctl (Verifiedl Solutions)
QUESTION
Benefitsl ofl havingl internationall standards
Answer:
increasel thel safety,l quality,l reliability,l andl effectivenessl ofl goodsl andl servicesl aroundl
thel world-l makesl lifel easierl forl everyone.
ex:l ISOl setl thel standardsl forl howl creditl cardsl arel supposedl tol bel made
QUESTION
partnering
Answer:
Al relationshipl betweenl al companyl andl itsl supplierl basedl onl mutuall qualityl standards.
QUESTION
productionl index
Answer:
Thel ratiol ofl qualityl costl tol finall productl units.
,QUESTION
productivity
Answer:
Al measurel ofl effectivenessl inl convertingl resourcesl intol products,l generallyl computedl asl
outputl dividedl byl input.
QUESTION
qualityl circles
Answer:
Al small,l voluntaryl groupl (team)l ofl workersl andl supervisorsl formedl tol addressl qualityl
problemsl inl theirl area.
QUESTION
preventionl costs
Answer:
Costsl incurredl duringl productl designl andl manufacturingl thatl preventl nonconformancel tol
specifications.
QUESTION
Statisticall processl control
Answer:
, al systeml thatl determinesl ifl al processl isl withinl thel statisticall control
QUESTION
Servicel design
Answer:
Creatingl servicesl thatl meetl customerl expectations.
QUESTION
DMAIC:l Definel Phase
Answer:
Stepl 1:l Developl probleml andl goall statement
Stepl 2:l Developl projectl charter
Stepl 3:l Developl SIPOCl diagram
QUESTION
Probleml andl goall statements
Answer:
Whatl isl thel probleml orl opportunityl thisl projectl isl lookingl tol achieve?
-l probleml shouldl bel recurring,l specific,l measurable,l relevant,l andl significant
-l goall shouldl bel SMART
