MGMT 3123 Exam 2 Study Guide With
Complete Solutions
Define and compare the types of social control that influence behavior? - ANSWER
formal group - ANSWER Assigned by organizations to accomplish specific goals. Fulfill
two basic functions: Organization and personal
informal group - ANSWER Overriding purpose for meeting is friendship or common
interest
fulfills two basic functions:
organizational functions & individual functions
Group Roles - ANSWER expected behaviors for members of the group as a whole
Task Roles - ANSWER keeping the group on track
maintenance roles - ANSWER keeping the group together
Stages of Group Development - ANSWER 1. Forming
2. Storming
, 3. Norming
4. Performing
5. Adjourning
Team - ANSWER a small number of people with complementary skills who are
committed to a common
purpose, performance goals, and approach for which they hold themselves mutually
accountable
How are teams different from groups? - ANSWER 1. Leadership becomes a shared
activity
2. Accountability shifts from strictly individual to both individual and collective
3. The group develops its own purpose or mission
4. Problem solving becomes a way of life, not a part-time activity
5. Effectiveness is measured by the group's collective outcomes and products
Work Teams - ANSWER Well-defined purpose, typically permanent, and usually require
full commitment from members
Project Teams - ANSWER Assembled to address specific problem, task, or project
Usually exist for duration to compete purpose
Complete Solutions
Define and compare the types of social control that influence behavior? - ANSWER
formal group - ANSWER Assigned by organizations to accomplish specific goals. Fulfill
two basic functions: Organization and personal
informal group - ANSWER Overriding purpose for meeting is friendship or common
interest
fulfills two basic functions:
organizational functions & individual functions
Group Roles - ANSWER expected behaviors for members of the group as a whole
Task Roles - ANSWER keeping the group on track
maintenance roles - ANSWER keeping the group together
Stages of Group Development - ANSWER 1. Forming
2. Storming
, 3. Norming
4. Performing
5. Adjourning
Team - ANSWER a small number of people with complementary skills who are
committed to a common
purpose, performance goals, and approach for which they hold themselves mutually
accountable
How are teams different from groups? - ANSWER 1. Leadership becomes a shared
activity
2. Accountability shifts from strictly individual to both individual and collective
3. The group develops its own purpose or mission
4. Problem solving becomes a way of life, not a part-time activity
5. Effectiveness is measured by the group's collective outcomes and products
Work Teams - ANSWER Well-defined purpose, typically permanent, and usually require
full commitment from members
Project Teams - ANSWER Assembled to address specific problem, task, or project
Usually exist for duration to compete purpose
