Certified Medical Administrative Assistant (CMAA) Exam # 1
Questions and Answers with Solutions UPDATED!!!
Medical Assistant Duties & Responsibilities - ANSWER
Telephone coverage, scheduling, maintenance of medical
records, management of all correspondences
Qualities of a Medical Assistant - ANSWER Dependability,
courtesy, initiative, interpersonal skills
Medical Profession Liability - ANSWER The physician-patient
relationship is an implied contract in which the physician is
expected to assess & treat the pt with the same amount of
knowledge, skill, & judgement as another physician under the
same circumstances.
Rules that must be followed under physician-patient
relationship - ANSWER 1.Patient is expected to compensate the
physician for all services provided
2. The patient is expected to adhere to any directions/guidance
provided by the physician
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3. If the physician terminates the contract, the pt must be
provided with advance notice of these intentions as well as
given enough time to seek the services of another physician.
Consent To Treat - ANSWER Once the physician-patient
relationship has been entered, the physician must have consent
to treat the patient. In most cases, the patient's implied consent
is apparent through their action of seeking the services of the
physician. In certain situations, the patient's informed consent
is necessary, in a written form that states their understanding of
the prescribed treatment as well as its risks.
Good Samaritan Act - ANSWER States that a volunteer is not
held liable for any civil damages that may occur as a result of
their efforts to provide emergency care.
Patient's Bill of Rights - ANSWER Developed to ensure the
fairness and effectiveness of the healthcare system, as well as
to encourage people to take an interest in the improvement of
their health.
-8 sections
-Patient is provided with a copy on first visit, or it is visibly
posted within the facility.