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CMAA Exam 3 Questions and Answers with Solutions
UPDATED!!!
A patient presents with chest pain, shortness of breath,
heartburn, jaw pain, & syncope. What condition might the
patient be experiencing? - ANSWER Heart attack
An established patient requests a routine physical examination
during a provider's scheduled week of vacation. What
statement should the CMAA make to the patient? - ANSWER
"Your provider is unavailable during that time, but I have a
couple of time the following week that might work."
A CMAA is closing the office for the day. What action should the
assistant take? - ANSWER Activate the alarm system
What is a court order to mandate appearance & produce
medical records for a trial? - ANSWER Subpoena duces tecum
A CMAA receives a referral from a gastroenterologist for a hiatal
hernia that requires additional testing. What action should the
assistant take? - ANSWER Contact the referring provider
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A CMAA is performing a check-in with a patient. What action
should the assistant take that demonstrates professionalism? -
ANSWER Greet the patient promptly & courteously
What task should a CMAA perform? - ANSWER Complete an
inventory list of office supplies
What refers to rules & beliefs about conduct in relation to
health care issues? - ANSWER Ethics
A CMAA should identify that what ensures security of patient
medical records? - ANSWER Providing each staff member with
their own individual login & password to access the records
What is the location of the femur? - ANSWER Upper part of the
leg
What action should a CMAA take to reduce the number of no-
show appointments? - ANSWER Call patients 1 to 2 days before
their scheduled appointment
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What term indicates an improper release of protected health
information (PHI)? - ANSWER Breach of confidentiality
An 85-year-old patient, who is accompanied by a family
member, asks a CMAA to clarify instructions regarding a
procedure. What action should the assistant take? - ANSWER
Observe the patient's nonverbal behavior to verify that they
understand the information
A CMAA discovers two charts that they suspect are for the same
patient. What are two identifiers that the assistant should check
to ensure the two charts are for the same patient? - ANSWER
Patient's last name & date of birth
A CMAA is preparing to submit electronical medical claims
directly to the Centers for Medicare & Medicaid Services (CMS).
What (form) should the assistant use? - ANSWER CMS-1500
claim form
All pages of a patient's medical record must include what
information? - ANSWER Patient's name
CMAA Exam 3 Questions and Answers with Solutions
UPDATED!!!
A patient presents with chest pain, shortness of breath,
heartburn, jaw pain, & syncope. What condition might the
patient be experiencing? - ANSWER Heart attack
An established patient requests a routine physical examination
during a provider's scheduled week of vacation. What
statement should the CMAA make to the patient? - ANSWER
"Your provider is unavailable during that time, but I have a
couple of time the following week that might work."
A CMAA is closing the office for the day. What action should the
assistant take? - ANSWER Activate the alarm system
What is a court order to mandate appearance & produce
medical records for a trial? - ANSWER Subpoena duces tecum
A CMAA receives a referral from a gastroenterologist for a hiatal
hernia that requires additional testing. What action should the
assistant take? - ANSWER Contact the referring provider
,2|Page
A CMAA is performing a check-in with a patient. What action
should the assistant take that demonstrates professionalism? -
ANSWER Greet the patient promptly & courteously
What task should a CMAA perform? - ANSWER Complete an
inventory list of office supplies
What refers to rules & beliefs about conduct in relation to
health care issues? - ANSWER Ethics
A CMAA should identify that what ensures security of patient
medical records? - ANSWER Providing each staff member with
their own individual login & password to access the records
What is the location of the femur? - ANSWER Upper part of the
leg
What action should a CMAA take to reduce the number of no-
show appointments? - ANSWER Call patients 1 to 2 days before
their scheduled appointment
, 3|Page
What term indicates an improper release of protected health
information (PHI)? - ANSWER Breach of confidentiality
An 85-year-old patient, who is accompanied by a family
member, asks a CMAA to clarify instructions regarding a
procedure. What action should the assistant take? - ANSWER
Observe the patient's nonverbal behavior to verify that they
understand the information
A CMAA discovers two charts that they suspect are for the same
patient. What are two identifiers that the assistant should check
to ensure the two charts are for the same patient? - ANSWER
Patient's last name & date of birth
A CMAA is preparing to submit electronical medical claims
directly to the Centers for Medicare & Medicaid Services (CMS).
What (form) should the assistant use? - ANSWER CMS-1500
claim form
All pages of a patient's medical record must include what
information? - ANSWER Patient's name
