WITH CORRECT ANSWERS
Due to water migration, most drapery and upholstery that are in contact
with moisture will develop stains/rings over
time. - answer Water
Remember that the water damage restoration is not complete until all
materials are returned to a - condition. - answer Pre-damage
or former state
What are the three categories/colors of water sanitation? - answer Category 1,
2, and 3
Carpet is always replaced in Category "2" & "3"
losses if wet. - answer Pads
The absorption process, in all hygroscopic materials, becomes more
dramatic above % RH. - answer 60%
As the humidity increases, hygroscopic materials take on more
moisture i.e., water vapor, from the air until they reach
with the
environment. - answer Equilibrium
,What are the four classes of water damage? - answer 1, 2, 3, and 4
The Standard of Care for water damage restoration is
. - answer ANSI-S500
What are the two types of secondary damage? - answer Hygroscopic
and Fungal/ Mold
Accurate written must begin when the first
contact is made with the company. - answer Records
The property owner, insured, or authorized agent, must sign a
before a restorer begins work. States who
is financially responsible for payment of services. - answer
Work Authorization
A requirement for an insurance
(deposit) should be clearly explained over the phone before you
respond. - answer Deductible
Restoration companies must provide a hour phone
response. - answer 24
hour
, Third party evaluations of water losses may be considered when there are
health issues; high occupants in the
structure; or when mold contamination is present. - answer Public health
issues and High Risk occupants
I.E.P. stands for:
.
- answer Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage was like
upon arrival on the job site? - answer
Camera/photographs
As moisture evaporates from a surface, the temperature of that surface
becomes
. - answer Cooler
Dehumidification is the process of reducing the
content
of the air.
- answer Moisture
It is important for the technician to understand the relationship
between temperature, airflow and .-
answer Humidity