OPSY 5315 Quiz Practice 1 Questions with Correct Answers Latest Update 2026/2027
What is the standard input measure for productivity calculations?
A.Labor hours
B.Energy
C.Materials
D.Sales - Answers Labor Hours
The service sector constitutes economic activities that typically produce
A. intangible products.
B. finished goods.
C. tangible products.
D. all of the above. - Answers Intangible products
Which of the following activities at an airline is NOT an operations activity?
A. crew scheduling
B. sales
C. flying
D. catering - Answers Sales
In general, the supply chain starts with
A. a distributor.
B. research and development.
C. the provider of basic raw materials.
D. final customers at the retail store. - Answers The provider of basic raw materials
,Which of the following is NOT one of the four reasons that we study OM?
A.We want to understand what marketing managers do.
B.It is such a costly part of an organization.
C.It is one of the three major functions of any organization.
D.We want to know how goods and services are produced. - Answers We want to understand
what marketing managers do.
Which of the following organizations does NOT belong to the service sector?
A. San Diego Zoo
B. Ford Motor Company
Your answer is correct.
C. Costco
D. Southwest Airlines - Answers Ford Motor Company
Operations managers must consider which of the following sustainability issues when
designing products and processes?
A. Minimize non-recyclable packaging on a new product
B. Maximize the re-usability of a new product
C. Minimize non-green energy required to produce a new product
D. All of the above - Answers All of the above
Which of the following tasks would typically represent an operations management activity at
Hard Rock Cafe?
A. designing an efficient layout
B. preparing an employee schedule
C. receiving a shipment of incoming food ingredients
, D. all of the above - Answers All of the above
Which of the following best defines scheduling?
A. Determines and implements long- and short-term schedules that effectively and efficiently
utilize both personnel and facilities while meeting customer demands.
B. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
C. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
This is the correct answer.
D. Determines and implements long- and short-term schedules that effectively and efficiently
utilize personnel while meeting customer demands. - Answers Determines and implements
intermediate- and short-term schedules that effectively and efficiently utilize both personnel and
facilities while meeting customer demands.
The person who believed that management must do more to improve the work environment and
processes so that quality can be improved was
A. Eli Whitney.
B. Henry Ford.
C. W. Edwards Deming.
D. Walter Shewhart. - Answers W. Edwards Deming.
The person who introduced standardized, interchangeable parts was
A. W. Edwards Deming.
B. Frederick W. Taylor.
C. Henry Ford.
D. Eli Whitney. - Answers Eli Whitney
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital investment?
What is the standard input measure for productivity calculations?
A.Labor hours
B.Energy
C.Materials
D.Sales - Answers Labor Hours
The service sector constitutes economic activities that typically produce
A. intangible products.
B. finished goods.
C. tangible products.
D. all of the above. - Answers Intangible products
Which of the following activities at an airline is NOT an operations activity?
A. crew scheduling
B. sales
C. flying
D. catering - Answers Sales
In general, the supply chain starts with
A. a distributor.
B. research and development.
C. the provider of basic raw materials.
D. final customers at the retail store. - Answers The provider of basic raw materials
,Which of the following is NOT one of the four reasons that we study OM?
A.We want to understand what marketing managers do.
B.It is such a costly part of an organization.
C.It is one of the three major functions of any organization.
D.We want to know how goods and services are produced. - Answers We want to understand
what marketing managers do.
Which of the following organizations does NOT belong to the service sector?
A. San Diego Zoo
B. Ford Motor Company
Your answer is correct.
C. Costco
D. Southwest Airlines - Answers Ford Motor Company
Operations managers must consider which of the following sustainability issues when
designing products and processes?
A. Minimize non-recyclable packaging on a new product
B. Maximize the re-usability of a new product
C. Minimize non-green energy required to produce a new product
D. All of the above - Answers All of the above
Which of the following tasks would typically represent an operations management activity at
Hard Rock Cafe?
A. designing an efficient layout
B. preparing an employee schedule
C. receiving a shipment of incoming food ingredients
, D. all of the above - Answers All of the above
Which of the following best defines scheduling?
A. Determines and implements long- and short-term schedules that effectively and efficiently
utilize both personnel and facilities while meeting customer demands.
B. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
C. Determines and implements intermediate- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands.
This is the correct answer.
D. Determines and implements long- and short-term schedules that effectively and efficiently
utilize personnel while meeting customer demands. - Answers Determines and implements
intermediate- and short-term schedules that effectively and efficiently utilize both personnel and
facilities while meeting customer demands.
The person who believed that management must do more to improve the work environment and
processes so that quality can be improved was
A. Eli Whitney.
B. Henry Ford.
C. W. Edwards Deming.
D. Walter Shewhart. - Answers W. Edwards Deming.
The person who introduced standardized, interchangeable parts was
A. W. Edwards Deming.
B. Frederick W. Taylor.
C. Henry Ford.
D. Eli Whitney. - Answers Eli Whitney
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital investment?
