C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_4lwxa5
1. Executive information system: A system that facilitates and supports senior managerial decisions.
2. Data: Unorganized data that lacks meaning.
3. Information: Data that has been organized in a meaningful manner.
4. Information system: An integrated network of components working together to convert data into useful
information; includes an input, a process, and an output; comprised of people, processes, machines, and information
technology.
5. Knowledge: The practical application of information.
6. Data, Information, and Knowledge example: Data: The number of people below the poverty
line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and cuts to social
programs.
7. Decision support system: This system uses models and statistical analysis to help decision makers solve
problems
8. Management information system (MIS): Provides timely and accurate information that enables
managers to manage their departments more efficiently; analyzes performance.
9. Transaction processing system: information system used for processing patient admissions, em-
ployee time cards, and purchase orders
10. Information management: The management of organizational processes and systems; helps the
organization reduce costs and adds value to products; helps the organization make better managerial decisions; stores
and processes data.
11. Information technology: The use of computer and telecommunications systems for storing, retrieving,
and sending information; comprised of hardware, software, data, and networks.
12. information technology management: the management of hardware, software, data, networks,
and people that facilitate access to information and allow the organization to achieve business objectives.
13. Strategic information system: provide tools used by an organization to accomplish specific tasks to
gain competitive advantage.
14. Social Networking and interpersonal skills.: Enhances interpersonal and relationship-forming
skills.
, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_4lwxa5
15. Porters 5 competitive forces: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
16. Network economics (network-based strategy): the cost of adding another business partic-
ipant to a business venture is small, the potential gain is great.
17. Business ecosystems: Network of businesses involved in delivering a product through mutual cooper-
ation.
18. Product differentiation (business strategy): offering a higher quality product to differentiate
from others in the market
19. growth (business strategy): adding new products or new enhancements to existing products
20. Enterprise Resource Planning (ERP): Involves utilizing computer technology to link various aspects
of a business; a very complex resource planning system that spans the entire business; companies often have difficulty
implementing the system.
21. Customer Relationship Management (CRM): Allows for personalized communication to cus-
tomers.
22. Knowledge Management (KM): These systems provide tools to help manage organizational knowl-
edge and create value to meet business requirements and strategic goals.
23. chief executive officer (CEO): also called president or managing director, is responsible for the success
or failure of the company, creating the company culture, selecting the senior management team, setting strategy and
vision, and selecting projects to fund.
24. chief operations officer (COO): is the director of operations, responsible for the oversight of internal
operations on a day-to-day basis and for monitoring production quotas
25. chief financial officer (CFO): manages the company's cash flow and evaluates and communicates
financial risks.
26. chief information officer (CIO): a business leader who analyzes internal business processes such as
payroll and billing, reshapes the physical infrastructure and network purchases to meet business goals, and leads the
workforce to implement critical IT internal projects; responsible for information systems strategic thinking and planning.
27. chief technology officer (CTO): has ultimate responsibility for all technology implementation, main-
taining technology compliance regulations, and identifying technology risks for the company.
, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_4lwxa5
28. chief security officer (CSO): is the highest level executive concerned with the overall security functions
and policies of a business.
29. Systems Analyst: A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development and keep others informed; should
understand overall business processes; focuses on analysis, design, and implementation
30. Information Security Analyst: Their goal is to ensure that data and systems are secure to prevent
breaches.
31. Information Security: The concept of protecting valuable information assets.
32. Project Manager: They deliver quality systems on time, manage the budget, and plan for the unexpected
(they do not train new users).
33. Gantt chart: A visual view of tasks scheduled over time; used for planning projects.
34. Dashboard: A system that is the culmination of information from many data sources, allowing management
to perform a thorough analysis.
35. Cultural Particularism: A societal norm that emotionally ties people to local brands or habits.
36. Network Engineer: Responsible for the layout, installation, and maintenance of all information technology
network components.
37. Success of strategic information systems projects: A majority fail to meet schedule or
budget
38. Organizational features that can change the company direction: Processes, poli-
tics, culture, and environment
39. Global Business Strategies that form their organizational and information
systems structure: transnational, multinational, franchisers, domestic exporter
40. Transnational: a commercial enterprise that operates substantial facilities, does business in more than one
country and does not consider any particular country its national home.
41. Multinational: an organization that owns or controls production of goods or services in one or more countries
other than their home country.
42. Database Management System (DBMS): Allows multiple departments to access, analyze, and
modify data that is stored in one central location.
43. Total Cost of Ownership (TCO): Helps establish feasibility.
44. Platform as a Service (PaaS): service provider provides server space, the server, virtualization, oper-
ating system, database, and development environment in a platform that can be used for application development. An
example would be Amazon Web Services.
Study online at https://quizlet.com/_4lwxa5
1. Executive information system: A system that facilitates and supports senior managerial decisions.
2. Data: Unorganized data that lacks meaning.
3. Information: Data that has been organized in a meaningful manner.
4. Information system: An integrated network of components working together to convert data into useful
information; includes an input, a process, and an output; comprised of people, processes, machines, and information
technology.
5. Knowledge: The practical application of information.
6. Data, Information, and Knowledge example: Data: The number of people below the poverty
line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and cuts to social
programs.
7. Decision support system: This system uses models and statistical analysis to help decision makers solve
problems
8. Management information system (MIS): Provides timely and accurate information that enables
managers to manage their departments more efficiently; analyzes performance.
9. Transaction processing system: information system used for processing patient admissions, em-
ployee time cards, and purchase orders
10. Information management: The management of organizational processes and systems; helps the
organization reduce costs and adds value to products; helps the organization make better managerial decisions; stores
and processes data.
11. Information technology: The use of computer and telecommunications systems for storing, retrieving,
and sending information; comprised of hardware, software, data, and networks.
12. information technology management: the management of hardware, software, data, networks,
and people that facilitate access to information and allow the organization to achieve business objectives.
13. Strategic information system: provide tools used by an organization to accomplish specific tasks to
gain competitive advantage.
14. Social Networking and interpersonal skills.: Enhances interpersonal and relationship-forming
skills.
, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_4lwxa5
15. Porters 5 competitive forces: Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
16. Network economics (network-based strategy): the cost of adding another business partic-
ipant to a business venture is small, the potential gain is great.
17. Business ecosystems: Network of businesses involved in delivering a product through mutual cooper-
ation.
18. Product differentiation (business strategy): offering a higher quality product to differentiate
from others in the market
19. growth (business strategy): adding new products or new enhancements to existing products
20. Enterprise Resource Planning (ERP): Involves utilizing computer technology to link various aspects
of a business; a very complex resource planning system that spans the entire business; companies often have difficulty
implementing the system.
21. Customer Relationship Management (CRM): Allows for personalized communication to cus-
tomers.
22. Knowledge Management (KM): These systems provide tools to help manage organizational knowl-
edge and create value to meet business requirements and strategic goals.
23. chief executive officer (CEO): also called president or managing director, is responsible for the success
or failure of the company, creating the company culture, selecting the senior management team, setting strategy and
vision, and selecting projects to fund.
24. chief operations officer (COO): is the director of operations, responsible for the oversight of internal
operations on a day-to-day basis and for monitoring production quotas
25. chief financial officer (CFO): manages the company's cash flow and evaluates and communicates
financial risks.
26. chief information officer (CIO): a business leader who analyzes internal business processes such as
payroll and billing, reshapes the physical infrastructure and network purchases to meet business goals, and leads the
workforce to implement critical IT internal projects; responsible for information systems strategic thinking and planning.
27. chief technology officer (CTO): has ultimate responsibility for all technology implementation, main-
taining technology compliance regulations, and identifying technology risks for the company.
, C724 (Information Systems Management) - WGU
Study online at https://quizlet.com/_4lwxa5
28. chief security officer (CSO): is the highest level executive concerned with the overall security functions
and policies of a business.
29. Systems Analyst: A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development and keep others informed; should
understand overall business processes; focuses on analysis, design, and implementation
30. Information Security Analyst: Their goal is to ensure that data and systems are secure to prevent
breaches.
31. Information Security: The concept of protecting valuable information assets.
32. Project Manager: They deliver quality systems on time, manage the budget, and plan for the unexpected
(they do not train new users).
33. Gantt chart: A visual view of tasks scheduled over time; used for planning projects.
34. Dashboard: A system that is the culmination of information from many data sources, allowing management
to perform a thorough analysis.
35. Cultural Particularism: A societal norm that emotionally ties people to local brands or habits.
36. Network Engineer: Responsible for the layout, installation, and maintenance of all information technology
network components.
37. Success of strategic information systems projects: A majority fail to meet schedule or
budget
38. Organizational features that can change the company direction: Processes, poli-
tics, culture, and environment
39. Global Business Strategies that form their organizational and information
systems structure: transnational, multinational, franchisers, domestic exporter
40. Transnational: a commercial enterprise that operates substantial facilities, does business in more than one
country and does not consider any particular country its national home.
41. Multinational: an organization that owns or controls production of goods or services in one or more countries
other than their home country.
42. Database Management System (DBMS): Allows multiple departments to access, analyze, and
modify data that is stored in one central location.
43. Total Cost of Ownership (TCO): Helps establish feasibility.
44. Platform as a Service (PaaS): service provider provides server space, the server, virtualization, oper-
ating system, database, and development environment in a platform that can be used for application development. An
example would be Amazon Web Services.
