ATI Proctored Leadership Exam: Study
Questions with Verified Answers
A nurse manager is reviewing the stages of conflict resolution with the nursing staff. The
nurse manager should instruct the staff to expect the stages of the conflict to occur in what
order? (Order the steps of the process by placing the letters in the correct sequence.)
1. The conflict process is latent conflict, which involves awareness of potential situations that can
create conflict.
2. Conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner.
1. The conflict process is latent conflict, which involves awareness of potential situations that can create
conflict.
2. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
Management
Process of planning, organizing, directing, and coordinating the work within an organization
Leadership
Ability to inspire others to achieve a desired outcome
Authoritative leadership
makes decisions for the group
motivates by coercion
Good for crisis situations and bureaucratic settings
effective for employees with little or no formal education
Democratic leadership
, Includes the group
motivates by supporting staff achievements
good when cooperation and collaboration are necessary
Laissez-faire
Makes very few decisions
effective with professional employees
Contemporary leadership theory
supports the belief that leaders can develop the necessary skills
Transformational leaders
empowers followers to assume responsibility for a communal vision and personal development is a
secondary outcome
Transactional leaders
focus on immediate problems, maintaining status Quo and using rewards to motivate followers
Emotional intelligence
ability of an individual to perceive and manage the emotions of self and others
5 management functions
Planning
Organizing
staffing
directing
Controlling
clinical reasoning
mental process used when analyzing the elements of a clinical situation and using analysis to make a
decision
prioritization
Systemic before local
Acute before chronic
actual before potential
Maslows heirarchy
Self actualization
self esteem
love and belonging
safety and security
physiological
Questions with Verified Answers
A nurse manager is reviewing the stages of conflict resolution with the nursing staff. The
nurse manager should instruct the staff to expect the stages of the conflict to occur in what
order? (Order the steps of the process by placing the letters in the correct sequence.)
1. The conflict process is latent conflict, which involves awareness of potential situations that can
create conflict.
2. Conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner.
1. The conflict process is latent conflict, which involves awareness of potential situations that can create
conflict.
2. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved begin to take action
5. conflict aftermath, where those involved recognize the positive and negative
outcomes in how the situation was managed.
Management
Process of planning, organizing, directing, and coordinating the work within an organization
Leadership
Ability to inspire others to achieve a desired outcome
Authoritative leadership
makes decisions for the group
motivates by coercion
Good for crisis situations and bureaucratic settings
effective for employees with little or no formal education
Democratic leadership
, Includes the group
motivates by supporting staff achievements
good when cooperation and collaboration are necessary
Laissez-faire
Makes very few decisions
effective with professional employees
Contemporary leadership theory
supports the belief that leaders can develop the necessary skills
Transformational leaders
empowers followers to assume responsibility for a communal vision and personal development is a
secondary outcome
Transactional leaders
focus on immediate problems, maintaining status Quo and using rewards to motivate followers
Emotional intelligence
ability of an individual to perceive and manage the emotions of self and others
5 management functions
Planning
Organizing
staffing
directing
Controlling
clinical reasoning
mental process used when analyzing the elements of a clinical situation and using analysis to make a
decision
prioritization
Systemic before local
Acute before chronic
actual before potential
Maslows heirarchy
Self actualization
self esteem
love and belonging
safety and security
physiological
