Questions & Correct Answers. Graded
A
"Four Horsemen" of toxic conflict - ANSstonewalling, defensiveness,
criticism, contempt
"I don't completely agree with you. But you bring up some good points to
consider" - ANSexample of assertive confirmation
"it might be better for you to talk to her face-to-face instead of texting" -
ANSexample of advising
"Let there be spaces in your togetherness ... The pillars of the temple stand
apart, and the oak tree and the cypress grow not in each other's shadow" -
ANSexample of differentiating
"let's catch a movie to take your mind off this" - ANSexample of supporting
"That doesn't sound like a good idea" - ANSexample of evaluating
"There are three reasons why I think it's a good idea to tell Roger that Ben
is cheating at our poker games" - ANSexample of argumentativeness
"You are good at your job" - ANSexample of evaluation confirmation
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,"you said that you didn't do well on your presentation, and then you said
that your boss asked you to give the same presentation to the
stockholders. Your boss wouldn't have asked if you hadn't done well" -
ANSexample of critical listening
"you sound upset" - ANSexample of empathizing
"You stupid jerk! You screw up everything you touch!" - ANSexample of
aggressiveness
4 characteristics of the communication model - ANSenvironment and noise
affect communication
channels make a difference
meanings exist in an among people
sending and receiving messages are usually simultaneous
accommodation - ANSconflict style that involves giving in to the demands
of the other
advising - ANSresponding with a more directive, less reflective approach
affiliation - ANSuse of language in a way that builds and demonstrates
solidarity with others
argumentativeness - ANSattacking others while defening positions on
issues
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, avoidance - ANSwhen people ignore of stay away from conflict
avoiding - ANSmaking a point to not be around when your partner is
present
biggest challenge in male-female friendship is ___________ - ANSpotential
for sexual attraction
blind self - ANSthings your partner knows about you that you are unaware
of
bonding - ANSmaking a legal commitment to each other
characteristics of interpersonal communication - ANSuniqueness,
interdependence, self-disclosure, intrinsic rewards
characteristics of nonverbal communication - ANScommunicative value,
primarily relational, ambiguous
chronoemics - ANSthe study of how people use and structure time
circumscribing - ANSavoiding topics or issues that could be a catalyst for a
fight
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