Questions & Correct Answers. Graded
A
"I" language - ANSphrases that emphasize ownership of your feelings,
opinions, and beliefs
accomodating style - ANScombines the indirect and emotional restrained
manner
Adaptability/Flexibility - ANSthe ability to adjust thinking under new or
unstable conditions and to move among various vehicles of thought
depending on context
aggression - ANSphysical or verbal behavior intended to hurt someone
Agreeableness - ANSA personality dimension that describes someone who
is good natured, cooperative, and trusting.
arbitrary symbols - ANSno necessary or absolute connection between
symbols and their referents
Assertiveness - ANShow confrontational and dominant should individuals
be in social relationships
1
,Attitudes - ANSpeople's evaluations of objects, of events, or of ideas
attribution theory - ANSthe theory that we explain someone's behavior by
crediting either the situation or the person's disposition
avoiding style of conflict - ANSinvolves a low concern for both the self and
the other party
Beliefs - ANStenets or convictions that people hold to be true
blind area - ANSthe part of the self known to others but not known to
oneself
certainty - ANSthe state that exists when decision makers have accurate
and comprehensive information
channel/message - ANSis the method by which the communication travels
from the source or sender to the receiver
civility - ANSpoliteness; courteousness
clarifier-summarizer - ANSA group member who explains ideas, reduces
confusion, and sums up group progress and conclusions (a task role).
co-culture - ANSa culture that exists within a larger cultural context
2
, coercive power - ANSA power base that is dependent on fear of the
negative results from failing to comply
cognitive complexity - ANSthe ability to understand a given situation in
multiple ways
Cohesion - ANSAttraction between molecules of the same substance
collaborative style - ANShighly assertive in regard to reaching their goals
but have a great deal of concern for the other person
Collectivism - ANSgiving priority to the goals of one's group and defining
one's identity accordingly
communication apprehension - ANSthe fear or anxiety associated with real
or anticipated communication with another or others
competitive style - ANSa style of conflict resolution characterized by
aggression, lack of cooperation, pursuit of personal concerns at the
expense of the other, and the desire to "win" at all costs
compromiser - ANSa person who, when faced with a conflict, tries to find a
middle ground
compromising style - ANSa style that reflects a moderate concern for both
your goals and the other person's goals
3