IS 301 EXAM 1 QUESTIONS & ANSWERS
How are information systems are transforming businesses - Answers -1. Emergence of
mobile digital platform
2. Growing business use of "big data"
3. Growth in cloud computing
Cloud computing - Answers -an environment of servers that house and provide access
to resources users access through the internet
Customer and supplier intimacy - Answers -ex. High-end hotels that use computers to
track customer preferences and used to monitor and customize environment
Improved decision making - Answers -without accurate information, managers must
use forecasts, best guesses and luck
Results in: over or underproduction
Misallocation of resources
Poor response times
Poor outcomes raise cost, lose customers
Competitive advantage - Answers -A product or service that an organization's
customers place a greater value on than similar offerings from a competitor
Organizational asset examples - Answers -appropriate business model
Efficient business processes
Managerial asset examples - Answers -people to make technology work properly
Incentives for management innovation
Teamwork and collaborative work environments
Social asset examples - Answers -the internet and telecommunications infrastructure
Technology standards
Examples of functional business processes - Answers -manufacturing and production
(assembling a product)
Sales and marketing (identifying customers)
Finance and accounting (creating financial statements)
Human resources (hiring employees)
Tools for collaboration and teamwork - Answers -e-mails and instant messaging
Wikis
Collaboration and social business platforms (virtual meeting systems (zoom), google
drive, enterprise social networking tools)
How are information systems are transforming businesses - Answers -1. Emergence of
mobile digital platform
2. Growing business use of "big data"
3. Growth in cloud computing
Cloud computing - Answers -an environment of servers that house and provide access
to resources users access through the internet
Customer and supplier intimacy - Answers -ex. High-end hotels that use computers to
track customer preferences and used to monitor and customize environment
Improved decision making - Answers -without accurate information, managers must
use forecasts, best guesses and luck
Results in: over or underproduction
Misallocation of resources
Poor response times
Poor outcomes raise cost, lose customers
Competitive advantage - Answers -A product or service that an organization's
customers place a greater value on than similar offerings from a competitor
Organizational asset examples - Answers -appropriate business model
Efficient business processes
Managerial asset examples - Answers -people to make technology work properly
Incentives for management innovation
Teamwork and collaborative work environments
Social asset examples - Answers -the internet and telecommunications infrastructure
Technology standards
Examples of functional business processes - Answers -manufacturing and production
(assembling a product)
Sales and marketing (identifying customers)
Finance and accounting (creating financial statements)
Human resources (hiring employees)
Tools for collaboration and teamwork - Answers -e-mails and instant messaging
Wikis
Collaboration and social business platforms (virtual meeting systems (zoom), google
drive, enterprise social networking tools)
