FIRETEAM HUMAN RELATIONS - PART 1 LATEST
EXAM ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS WITH RATIONALES |
ALREADY GRADED A+
1. *Scenario* Two cadets are trying to complete the air-pack drill in under 2 minutes. The rookie takes
several attempts to finally finish the drill at 1m59s. The cadet tells the rookie that dinner isn't for another 30
min, and asks to go workout. Choose the correct answer.
a) Go workout until dinner
b) Keep practicing the air-pack drill until dinner
c) Tell your super that you have completed your drill and are ready for the next task
d) Relax until dinner: b) Keep practicing the air-pack drill until dinner
2. *Scenario* You pull up to a medical response and there is a small crowd around an unconscious young
boy. A lady comes at you yelling, " GET UP HERE! COME ON! COME ON! WHERE THE HECK HACE YOU
BEEN!". We arrived in a
couple minutes from the call. How do you correctly respond to this women?
a) Tell her that this was a very fast response and the only person slowing it down is her
b) Ask her to help you get the crowd moved back from the child so you can work
c) Move directly to the injured child without saying more to the women or anyone else
d) Ask everyone in a nice way to please move back: b) Ask her to help you get the crowd moved
back from the child so you can work
3. *Scenario* A fellow firefighter is cooking in the kitchen, and the garbage is completely full. A rookie
walks in and asks when dinner will be ready, and then spits in the full trash can. The rookie then sits around
reading the newspaper while other firefighters are helping. He then asks one of the firefighters to run
downstairs and grab the blood pressure pump. What do you do?
a) Offer to get the blood pressure. Later privately talk with the rookie that he should do more work so
that you both look good and be successful
b) Tell him right now to stop being so lazy
c) Stay out of the whole situation. Let the two experienced firefighters handle
it
d) Get the blood pressure and let your super know about the extra work you are doing: a) Otter to get the blood
pressure. Later privately talk with the rookie that he should do more work so that you both look good and be successful
1/8
, 4. *Scenario* You pull up to a medical response and you are doing crowd control, when a guy walks
over to you and says "Hey man, I'm an EMT I can help". He is clearly drunk. What do you do?
a) Say "Thanks but we have everything under control." Then ask him to move back
b) Say, "You're not really in a good condition to help. I need you to move away"
c) Address the whole crowd. Tell them to move back
d) Tell the whole crowd to move back and make sure someone keeps that man back: a) Say "Thanks but we have
everything under control." Then ask him to move back
5. *Scenario* Husband got shot in his home, and his wife is screaming at him while the fire medics are
trying to work on him. The wife keeps screaming and arguing with the patient while medics are working on
him. What do you do?
a) One Medic should ask the police officer to escort the wife away from her husband
b) One medic should physically remove the wife from the room
c) One medic should try to calm this couple down by helping resolve the argument
d) Raise your voice and order the couple to stop arguing: The best answer is A.
Answer A, "One medic should ask the police to escort the wife away from her husband.", is the best answer. The outcome that is needed is for the wife and
the husband to stop arguing so that urgent medical assistance can be provided. The police oflcers are calmly interviewing the children and are trained in
dealing with disturbances. Since they are present, using them as professional resources to separate the wife from the husband de-escalates the situation
and allows the medics to provide patient care.
6. *Scenario* There is a person in custody of the police that was involved in a domestic violence call and
he needs medical treatment. But he is refusing treatment by saying, "I know my rights, I don't want your
help". How do you handle this?
a) Try to convince him to accept treatment. Explain that you are only there to help treat his wound.
b) Tell the man if he wants to, you'll look at his arm. Otherwise, he can go with the officer.
c) Have the officer tell the man what his choices are
d) Just tell the officer that the man has refused treatment: The best answer is A.
Answer A, "Try to convince him to accept treatment. Explain that you are only there to help him with his wound.", is the best answer. Based on how the man
is acting and talking, he seems to be confused about who the medics are and what they are trying to do. Common sense tells you that it is a good idea to
clarify your position as a healthcare professional, rather than a law enforcement oflcer, and try to get him to accept the treatment he needs. The goal is to
provide care for this man.
7. *Scenario* You walk in on a fellow firefighter in the locker room, and tell him that he has an hour until
duty. Now he has time to do his laundry. He opens his locker and you ask " Jesus, what died in your
locker?" He embarrassingly responds that he hasn't had a chance to wash his workout clothes. What do
you do?
a) Nothing. Just forget about it
2/8
EXAM ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS WITH RATIONALES |
ALREADY GRADED A+
1. *Scenario* Two cadets are trying to complete the air-pack drill in under 2 minutes. The rookie takes
several attempts to finally finish the drill at 1m59s. The cadet tells the rookie that dinner isn't for another 30
min, and asks to go workout. Choose the correct answer.
a) Go workout until dinner
b) Keep practicing the air-pack drill until dinner
c) Tell your super that you have completed your drill and are ready for the next task
d) Relax until dinner: b) Keep practicing the air-pack drill until dinner
2. *Scenario* You pull up to a medical response and there is a small crowd around an unconscious young
boy. A lady comes at you yelling, " GET UP HERE! COME ON! COME ON! WHERE THE HECK HACE YOU
BEEN!". We arrived in a
couple minutes from the call. How do you correctly respond to this women?
a) Tell her that this was a very fast response and the only person slowing it down is her
b) Ask her to help you get the crowd moved back from the child so you can work
c) Move directly to the injured child without saying more to the women or anyone else
d) Ask everyone in a nice way to please move back: b) Ask her to help you get the crowd moved
back from the child so you can work
3. *Scenario* A fellow firefighter is cooking in the kitchen, and the garbage is completely full. A rookie
walks in and asks when dinner will be ready, and then spits in the full trash can. The rookie then sits around
reading the newspaper while other firefighters are helping. He then asks one of the firefighters to run
downstairs and grab the blood pressure pump. What do you do?
a) Offer to get the blood pressure. Later privately talk with the rookie that he should do more work so
that you both look good and be successful
b) Tell him right now to stop being so lazy
c) Stay out of the whole situation. Let the two experienced firefighters handle
it
d) Get the blood pressure and let your super know about the extra work you are doing: a) Otter to get the blood
pressure. Later privately talk with the rookie that he should do more work so that you both look good and be successful
1/8
, 4. *Scenario* You pull up to a medical response and you are doing crowd control, when a guy walks
over to you and says "Hey man, I'm an EMT I can help". He is clearly drunk. What do you do?
a) Say "Thanks but we have everything under control." Then ask him to move back
b) Say, "You're not really in a good condition to help. I need you to move away"
c) Address the whole crowd. Tell them to move back
d) Tell the whole crowd to move back and make sure someone keeps that man back: a) Say "Thanks but we have
everything under control." Then ask him to move back
5. *Scenario* Husband got shot in his home, and his wife is screaming at him while the fire medics are
trying to work on him. The wife keeps screaming and arguing with the patient while medics are working on
him. What do you do?
a) One Medic should ask the police officer to escort the wife away from her husband
b) One medic should physically remove the wife from the room
c) One medic should try to calm this couple down by helping resolve the argument
d) Raise your voice and order the couple to stop arguing: The best answer is A.
Answer A, "One medic should ask the police to escort the wife away from her husband.", is the best answer. The outcome that is needed is for the wife and
the husband to stop arguing so that urgent medical assistance can be provided. The police oflcers are calmly interviewing the children and are trained in
dealing with disturbances. Since they are present, using them as professional resources to separate the wife from the husband de-escalates the situation
and allows the medics to provide patient care.
6. *Scenario* There is a person in custody of the police that was involved in a domestic violence call and
he needs medical treatment. But he is refusing treatment by saying, "I know my rights, I don't want your
help". How do you handle this?
a) Try to convince him to accept treatment. Explain that you are only there to help treat his wound.
b) Tell the man if he wants to, you'll look at his arm. Otherwise, he can go with the officer.
c) Have the officer tell the man what his choices are
d) Just tell the officer that the man has refused treatment: The best answer is A.
Answer A, "Try to convince him to accept treatment. Explain that you are only there to help him with his wound.", is the best answer. Based on how the man
is acting and talking, he seems to be confused about who the medics are and what they are trying to do. Common sense tells you that it is a good idea to
clarify your position as a healthcare professional, rather than a law enforcement oflcer, and try to get him to accept the treatment he needs. The goal is to
provide care for this man.
7. *Scenario* You walk in on a fellow firefighter in the locker room, and tell him that he has an hour until
duty. Now he has time to do his laundry. He opens his locker and you ask " Jesus, what died in your
locker?" He embarrassingly responds that he hasn't had a chance to wash his workout clothes. What do
you do?
a) Nothing. Just forget about it
2/8
