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Zaxby's
Zaxby's Certification Exam – FOH
Exam Questions with Correct Verified
Solutions 100% Guaranteed Pass
1. A complete label for freshly brewed tea should have the
following: - ANS ✔Item identifier, prep date, prep time, initials
2. A guest take-out order for 1 Zalad and 2 Sandwich Meals is
placed in which bag? - ANS ✔T-sack
3. A wrapped straw is always provided to guests for drink orders. -
ANS ✔True
4. After mixing cole slaw, it should be stored in the walk-in cooler
for at least how many hours before remixing and portioning? -
ANS ✔2
5. After you turn on the tea machine, what is the minimum amount
of time you should wait before brewing tea? - ANS ✔15 minutes
Zaxby's Certification Exam - FOH
, 2
Zaxby's
6. Choose the approved chemical used to spot clean windows and
other glass surfaces. - ANS ✔All purpose cleaner
7. Cole slaw is portioned immediately after mixing slaw shred and
dressing? - ANS ✔False: Cole slaw needs to sit for a minimum of 2
hours before cupped.
8. Cookies and brownies are provided to guests as immediate
service items - ANS ✔True
9. Cups for tea are filled with ice to approximately 2/3 of the drink
cup. - ANS ✔False: They are filled completely because the tea is
served warm
10. Drink cups can be used for scooping ice. - ANS ✔False
11. During bagging, Zalad take-out containers are placed: -
ANS ✔Flat and on the bottom of the bag
12. Every guest must be acknowledged promptly with a
___________ and a _________. - ANS ✔Friendly expression: positive tone
of voice
Zaxby's Certification Exam - FOH
Zaxby's
Zaxby's Certification Exam – FOH
Exam Questions with Correct Verified
Solutions 100% Guaranteed Pass
1. A complete label for freshly brewed tea should have the
following: - ANS ✔Item identifier, prep date, prep time, initials
2. A guest take-out order for 1 Zalad and 2 Sandwich Meals is
placed in which bag? - ANS ✔T-sack
3. A wrapped straw is always provided to guests for drink orders. -
ANS ✔True
4. After mixing cole slaw, it should be stored in the walk-in cooler
for at least how many hours before remixing and portioning? -
ANS ✔2
5. After you turn on the tea machine, what is the minimum amount
of time you should wait before brewing tea? - ANS ✔15 minutes
Zaxby's Certification Exam - FOH
, 2
Zaxby's
6. Choose the approved chemical used to spot clean windows and
other glass surfaces. - ANS ✔All purpose cleaner
7. Cole slaw is portioned immediately after mixing slaw shred and
dressing? - ANS ✔False: Cole slaw needs to sit for a minimum of 2
hours before cupped.
8. Cookies and brownies are provided to guests as immediate
service items - ANS ✔True
9. Cups for tea are filled with ice to approximately 2/3 of the drink
cup. - ANS ✔False: They are filled completely because the tea is
served warm
10. Drink cups can be used for scooping ice. - ANS ✔False
11. During bagging, Zalad take-out containers are placed: -
ANS ✔Flat and on the bottom of the bag
12. Every guest must be acknowledged promptly with a
___________ and a _________. - ANS ✔Friendly expression: positive tone
of voice
Zaxby's Certification Exam - FOH
