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A second-party caller reports that his 85-year-old sister says her heart is beating
way too fast and she needs to go to the doctor. The patient is awake and
breathing effectively. Immediately after completing Case Entry interrogation, you
should go to:
Protocol 19: Heart Problems/A.I.C.D
A second-party caller reports that her 42-year-old husband is currently having a
seizure. During Case Entry, the caller reports that the patient is not awake and is
not breathing, but is still seizing. What is the most appropriate Chief Complaint
Protocol to use for this case?
Convulsions/Seizures
Which of the following is the best definition for "repetitive persistence"?
A calming technique in which the calltaker repeats a phrase verbatim using a firm
but caring tone. The phrase should contain both an action and a reason for the
action.
, A second-party caller reports that her 81-year-old mother just fell (ground level)
and may have broken her hip. During Case Entry, the caller reports that the
patient is awake and breathing. In response to Key Question 2 on Protocol 17, the
caller reports that the patient was dizzy and may have fainted. What should you
do next?
Shunt to Protocol 31.
In response to Case Entry Question 3, the caller reports that her 34-year-old
husband accidentally set himself on fire while using gasoline to ignite a campfire.
The man is still on fire. What should you do next?
Immediately initiate a 7-E-1 response and provide the appropriate Case Entry
PDIs.
If the EMD does not understand the caller's language well enough to determine
a Chief Complaint and no one on duty is able to assist, the EMD should:
send 32-B-4, immediately contact a language line service, if available, and
reconfigure as appropriate.
If the caller believes a DNR (Do Not Resuscitate Order) should be ignored or is
uncertain if a DNR is valid or in place, an appropriate response and resuscitation
attempt should be made.
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