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CRCM Questions and Answers (100% Correct
Answers) Already Graded A+
Legislation was recently enacted to reform consumer real estate
protection laws, and the bank will now have to change tl1e way it
documents, discloses, and advertises real estate loans, an integral
product line at your bank. What should the compliance professional do
FIRST to implement the new law within the bank?
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a. Read the law and write a new real estate compliance policy
b. Form a task force of the business unit managers whose departments
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will be affected by the law to collectively form an action plan
c. Talk to the bank president about the need for more resources in
compliance
d. Sign up all bank personnel affected by the changes for a seminar on
the new law Ans: B
A bank's president would like to begin offering a new home equity line of
credit product within ///Jo weeks. In all cases the bottO\ver's principal
dwelling will secure the loan. The president has already launched a
planned advertising campaign for the bank's major service markets.
what should the compliance professional do FIRST?
a. Hire an attorney to write the appropriate legal documents and
disclosures
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b. Write a memo to the president explaining why the compliance
professional should have been in on the process at an earlier date
c. Begin training sessions for the lending and loan operations staff on the
compliance issues involved
d. Perform a risk assessment to determine the bank's level of risk in
offering this new product Ans: D
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A bank has a large mortgage department as well as a high HMDA error
rate. An expensive software program could automate the process, but
the business unit manager does not want to purchase the software
because of its expense. Though it is not as efficient, the manager prefers
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to make some improvements to tl1e manual process, add some more
robust monitoring procedures, and opt not to purchase the software.
What should the compliance professional do?
a. Elevate the issue to a higher authority to force the mortgage
department unit to purchase tl1e software
b. Nothing; the compliance professional's job is done ,with the
completed research
c. Document the fact that the level of risk present with manual systems is
acceptable to the mortgage department business unit
d. Write a memo to the president of the bank that explains the risk
assessment for this area Ans: C
The federal banking agencies have proposed an amendment to
Regulation Z that would require a new early disclosure statement for
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loans secured by the borrower's principal dwelling. After reading the
proposed change, what should the compliance professional do FIRST?
a. Establish a task force to study the proposed rule.
b. Contact the bank's platform software vendor to determine whether it
will be ready for the change
c. Prepare a summary document that outlines the effects the proposed
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rule would have on the bank's operations
d. Train bank staff on the new rule Ans: C
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During a recent compliance examination, regulatory examiners found
that the bank was not conducting flood hazard area determinations
before closing on construction loans. The compliance professional has
reviewed the files and agreed with the examiners' finding. What should
be done FIRST?
a. Review the bank's flood policies and procedures to determine where
the compliance failure occurred
b. Conduct a risk assessment of the flood determination requirement on
construction loans
c. Prepare an analysis for bank management explaining the requirement
d. Review all construction loan files to determine the extent of the
problem Ans: A
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1. During a recent compliance examination, regulators cited the bank
for violations of various marketing regulations. How should the
compliance professional FIRST respond?
a. Contact the bank's marketing manager to discuss the finding
b. Develop a policy requiring that all marketing materials be reviewed
and approved by compliance before being published
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c. Set up a training class for the marketing department
d. Review the marketing materials and applicable regulations to verify
the finding. Ans: D
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A compliance professional is a member of the task force studying how
the bank can reduce customer complaints about holding deposits. One
proposed solution involves purchasing an expensive system that will
reduce the number of holds placed by evaluating the customer's history
and relationship with the bank. Which of the following roles is MOST
important for the compliance professional on the task force?
a. Developing training for tellers who will use the new system
b. Setting parameters for what the system should review to determine
the strength of the customer relationship
c. Validating the system to ensure it complies with regulatory restrictions
d. Conducting a cost-benefit analysis to determine if the system is the
best solution Ans: C