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1. Distinguish between personal and organizational ethics.: organizational ethics is the
application of ethical behavior in a business context and
2. Identify how ethics impacts outcomes in organizations.:
3. Speaking the truth, respecting my elders, and never purposely hurting some-
one are examples of _________ (personal or professional) ethics.:
4. Being punctual, refraining from gossip, and having good time management
are examples of _________ (personal or professional) ethics.:
5. Provide an example of when personal and professional ethics may conflict?:
6. Where do an organization's ethics tend to start? A) They develop over time;
B) They start at the bottom and bubble up; C) They start at the top and trickle
down:
7. Sharing credit with co-workers and treating subordinates with respect
demonstrates what level of organizational ethics? (high or low):
8. What are some benefits to an organization that has high organizational
ethics?:
9. Define Corporate Social Responsibility (CSR) and its importance in the orga-
nization and in the community.:
10. Compare corporate ethical commitments with the reality of how the com-
mitments are acted out in accordance with commitments, or in discord to the
commitments.:
11. Which of the following is true about Corporate Social Responsibility? A) It
can be framed as a response to public backlash for a long track record of
harming environments; B) It guarantees the company is acting ethically; C)
It encourages promotion from within the organzation; D) It comes at little
additional cost to the organization.:
12. Why is Corporate Social Responsibility important to an organization and its
local community?:
13. XYZ Inc. uses images of a leafy forest to promote their Green-Clean Cleaning
Wipes. They advertise the wipes as being biodegradable, but the chemicals in
the wipes do not break down well in the environment and the plastic container
is definitely not biodegradable. This is an example of _______ (code of ethics,
greenwashing, or whistleblowing):
, D072 Fundamental for Success in Business WGU
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14. Cheyenne Jenkins, VP for a large gas compay, wrote a letter to her boss
regarding the extremely fraudulent accounting practices in their publicly trad-
ed company. She demanded that the company take action. Her letter became
public five months after she wrote it and was fodder for national outrage.
This is an example of ______________. Cheyenne continues to work while the
matter is investigated. She is likely protected under ________ (whistleblowing,
Sarbanes-Oxley Act; internal transparency, Sally Mae Act; or code of ethics,
Securites and Exchange Commision):
15. Describe the functions within different departments of an organization.:
16. Differentiate between leadership and management:
17. The _________ department oversees the installation and maintenance of com-
puter network systems within a company. Its primary function is to ensure
that the network runs smoothly. (marketing, human resources, accounting and
finance, research and development, information technology):
18. The _________ department promotes your business and drives sales of its
products or services. It provides the necessary research to identify your target
customers and other audiences. (marketing, human resources, accounting and
finance, research and development, information technology):
19. The _________department handles accounts payable, accounts receiveable,
and payroll. (marketing, human resources, accounting and finance, research
and development, information technology):
20. The _______ department handles profit and loss statements, budget reports,
and reports to investor and other stakeholders. (marketing, human resources,
accounting and finance, research and development, information technology):
21. The ______ department plays an integral role in the life cycle of a product.
While the department usually is separate from sales, production and other
divisions, the functions of these areas are related and often require collabo-
ration. (marketing, human resources, accounting and finance, research and
development, information technology):
22. Chase is an entry level worker with a charismatic personality who easily
influences his co-workers. This is a type of ______________ leadership (formal or
informal).: